Field Service Engineer

Field Service Engineer

Renfrew Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Field Service Engineer, you'll provide technical support for gas compressors globally.
  • Company: CPI is a leading international manufacturer focused on innovative solutions in the compression industry.
  • Benefits: Enjoy 33 days of annual leave, a generous pension plan, and wellness perks like free counselling.
  • Why this job: Join a dynamic team, travel internationally, and make a real impact in engineering solutions.
  • Qualifications: Ideal candidates have mechanical engineering knowledge and experience with reciprocating compressors.
  • Other info: CPI values diversity and encourages applications from all backgrounds.

The predicted salary is between 36000 - 60000 £ per year.

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Company: CPI (Compressor Products International)

The Role

As a Field Service Engineer, it will be your responsibility to represent Howden worldwide and collaborate with our diverse pool of clients to provide technical assistance during overhaul, repair, maintenance, fault finding, installation and commissioning of reciprocating gas compressors.

You will also provide a full engineering service support for our customers and develop and manage exceptional customer relationships through excellence in terms of technical capability and through personal interaction with customers.

This an international role and will require you to travel abroad and offshore when required.

Who are we?

CPI, part of the Howden group, is an international manufacturing and service company focused on providing the best aftermarket solutions for the compression industry. With a history of more than 120 years of combined business experience, CPI traditionally focused on being a solutions provider for difficult applications in the reciprocating compression industry by using the highest quality proprietary materials designed by CPI.

Today CPI has evolved to bring an even broader scope of capability such as revamps and modernisation for the whole compressor package by harnessing our OEM expertise within Howden.

What will you do?

  • Carryout all aspects of reciprocating compressor service and maintenance including all ancillary equipment at customer sites in the UK, offshore and abroad. This will involve working on routine jobs individually or on more complicated projects as leader of a team.
  • Identify tooling and spares requirements
  • Keep accurate records of times worked and submit a signed timesheet on a weekly basis.
  • Works Closely and Communicates with; sales department, purchasing, other CPI divisions.
  • Identifies opportunities for emergent work and liaises with sales to ensure that CPI make the most of any on site outage feedback/intelligence or emergent work opportunities
  • Works to achieve specific objectives set by Field Service Manager
  • Available to travel to customer sites to join teams and/or troubleshoot problems as required
  • Ensuring compliance with the rules and regulations relating to Health, Safety and the Environment
  • Attend safety meetings where required. Complete accident report forms as and when required
  • Conduct accident investigations as and when required.

What do you bring?

An ideal candidate would likely have the following profile;

  • Knowledge of site maintenance and repair of Reciprocating Compressors
  • Develop and manage good customer relationships through the provision of professional customer management
  • Demonstrable experience and a strong focus on health and safety
  • Ability to supervise others on site during maintenance and commissioning activities
  • Ability to work as part of a team or as an individual
  • Experienced working on international assignments including where English is not the main language
  • Proficient in Microsoft Office products and able to produce detailed written technical documents including but not limited to site reports, time sheets and completing monthly expenses.
  • Qualifications in Mechanical Engineering/Maintenance

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Howden more broadly, we would welcome your application and be eager to learn more about you.

Our Benefits Package

  • Generous holiday entitlement package totalling 33 days annual leave
  • Howden Pension Plan with a maximum employer contribution of 7%
  • Enhanced Maternity, Paternity, shared parental and adoption leave pay
  • Free onsite parking
  • Group Income Protection plan
  • Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing
  • Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc
  • Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering

Chart is an equal opportunities employer

The Company intention in respect of recruitment, selection and promotion is to appoint the most suitable candidate for each job regardless of that person’s race, religious beliefs, sex, sexual orientation, marital status, age or disability.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    Industrial Machinery Manufacturing

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Field Service Engineer employer: Chart Industries, Inc.

CPI - Compressor Products International is an exceptional employer that prioritises employee well-being and professional growth. With a generous benefits package including 33 days of annual leave, a robust pension plan, and access to comprehensive health and wellness resources, CPI fosters a supportive work culture that values collaboration and innovation. As a Field Service Engineer, you will have the opportunity to work on diverse international projects, enhancing your skills while building meaningful relationships with clients across the globe.
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Contact Detail:

Chart Industries, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the specific types of reciprocating gas compressors that CPI works with. Understanding their technical specifications and common issues will help you stand out during interviews.

✨Tip Number 2

Network with current or former employees of CPI on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.

✨Tip Number 3

Prepare to discuss your experience with international assignments and how you've navigated language barriers. This is crucial for a role that requires travel and interaction with diverse clients.

✨Tip Number 4

Highlight any previous experience in health and safety compliance during your conversations. Given the emphasis on safety in this role, demonstrating your commitment to these practices will make you a more attractive candidate.

We think you need these skills to ace Field Service Engineer

Technical Knowledge of Reciprocating Compressors
Customer Relationship Management
Health and Safety Compliance
Team Leadership
Problem-Solving Skills
Site Maintenance and Repair Expertise
Ability to Work Internationally
Proficiency in Microsoft Office
Technical Documentation Skills
Communication Skills
Time Management
Adaptability to Travel
Accident Investigation Skills
Tooling and Spare Parts Identification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly with reciprocating compressors. Emphasise any international assignments and your ability to work in diverse environments.

Craft a Strong Cover Letter: Write a cover letter that showcases your technical skills and customer relationship management abilities. Mention specific examples of how you've successfully handled maintenance and repair tasks in the past.

Highlight Safety Awareness: Given the emphasis on health and safety in the job description, include any relevant certifications or training you have in this area. Discuss your approach to ensuring compliance with safety regulations.

Showcase Technical Proficiency: Demonstrate your proficiency in Microsoft Office and your ability to produce detailed technical documents. Mention any experience you have in creating site reports, timesheets, and expense claims.

How to prepare for a job interview at Chart Industries, Inc.

✨Showcase Your Technical Skills

As a Field Service Engineer, you'll need to demonstrate your knowledge of reciprocating compressors. Be prepared to discuss specific technical challenges you've faced and how you resolved them. Highlight any relevant experience with maintenance and repair, as well as your ability to work with various tools and equipment.

✨Emphasise Customer Relationship Management

CPI values exceptional customer relationships, so it's crucial to showcase your interpersonal skills. Share examples of how you've successfully managed client interactions in the past, particularly in high-pressure situations. This will illustrate your ability to represent the company positively while providing technical assistance.

✨Demonstrate Health and Safety Awareness

Given the nature of the role, a strong focus on health and safety is essential. Be ready to discuss your understanding of safety regulations and any relevant training you've undergone. Providing examples of how you've prioritised safety in previous roles will show that you take this aspect seriously.

✨Prepare for International Assignments

Since this role may involve international travel, be prepared to discuss your experience working abroad or in multicultural environments. Highlight your adaptability and any language skills you possess, as these can be significant assets when working with diverse teams and clients.

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