At a Glance
- Tasks: Be the friendly face of Loughborough Town Hall, serving drinks and assisting audience members.
- Company: Join Charnwood Borough Council and be part of a vibrant community venue.
- Benefits: Competitive salary, flexible hours, and full training provided.
- Other info: Great opportunity for part-time work with a dynamic team.
- Why this job: Engage with diverse audiences and enjoy a lively atmosphere at events.
- Qualifications: Experience in hospitality preferred; must be over 18 years old.
The predicted salary is between 24413 - 24796 £ per year.
Overview
Posting date: 06 October 2025. Location: Loughborough, Leicestershire. Company: Charnwood Borough Council. Job type: Permanent. Job reference: M423. Remote working: On-site only. Hours: Part time. Salary: £24,413 to £24,796 per year, pro rata. Closing date: 15 October 2025.
Summary
Loughborough Town Hall is a multi-purpose receiving house theatre, art gallery and venue, welcoming over 100,000 people per year with a varied programme of performances and events.
Responsibilities
- Be the welcoming face of Loughborough Town Hall for audience members and provide excellent customer service throughout their visit.
- Serve drinks and snacks at the main bar or at events upstairs; usher audiences into the auditorium; assist with ticketing queries at the Box Office.
Qualifications
- Preference given to candidates with previous experience in the bar or hospitality trade; full training will be provided.
- Due to drinking age requirements, all candidates must be over 18 years old as of 30 October 2025.
- Friendly and approachable manner with excellent communication skills; good problem-solving abilities; ability to multi-task in a busy environment.
- Flexibility across a busy programme of shows and events, including evening and weekend work.
Additional Details
- Closing date: Wednesday 15 October 2025 @ 23:59
- Location: Loughborough, Leicestershire
- Remote working: On-site only
- Interviews: Week commencing 20 October 2025
- No agency enquiries. Recently unsuccessful candidates need not apply.
Town Hall Assistant in Burton on the Wolds employer: Charnwood Borough Council
Charnwood Borough Council is an exceptional employer, offering a vibrant work environment at the heart of Loughborough Town Hall, where you can engage with a diverse community and contribute to memorable events. With a strong focus on employee development and a supportive culture, staff enjoy opportunities for growth while being part of a team that values excellent customer service and teamwork. The unique setting of a multi-purpose venue ensures that every day brings new experiences and challenges, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Town Hall Assistant in Burton on the Wolds
✨Tip Number 1
Get to know the venue! Familiarise yourself with Loughborough Town Hall's layout and events. This will help you feel more confident during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face while working at the Town Hall and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the interviewers.
✨Tip Number 3
Network with current staff or volunteers! If you can, chat with people who already work there. They can give you insider tips on what the team values and how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and know how to navigate online platforms, which is a bonus for any role.
We think you need these skills to ace Town Hall Assistant in Burton on the Wolds
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable manner. Remember, we’re looking for someone who can connect with our audience at Loughborough Town Hall.
Tailor Your Experience:Make sure to highlight any previous experience in hospitality or customer service. Even if it’s just a part-time gig, we want to know how your skills can help us create a welcoming environment for our visitors. Tailoring your application to the role will definitely catch our eye!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to address all the key responsibilities mentioned in the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the application process right there. We can’t wait to hear from you!
How to prepare for a job interview at Charnwood Borough Council
✨Know the Venue Inside Out
Before your interview, take some time to research Loughborough Town Hall. Familiarise yourself with its history, the types of events it hosts, and its role in the community. This knowledge will show your genuine interest in the position and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
As a Town Hall Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you handled difficult situations or made someone's visit memorable – these stories will resonate well during the interview.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility with hours, including evenings and weekends. Be ready to discuss your availability and any previous experiences where you’ve adapted to changing schedules. Highlight your ability to work as part of a team, especially in busy environments, as this will be crucial for the role.
✨Practice Common Interview Questions
Prepare for common interview questions related to hospitality and customer service. Think about how you would respond to questions like 'How do you handle a difficult customer?' or 'What would you do if you were overwhelmed during a busy event?' Practising your answers will help you feel more confident on the day.
