Refugee Resettlement Housing and Move-On Advisor M570

Salary: Grade E £30,559 to £32,654.00 p.a.

Term: Fixed-term until 31st December 2025, with possibility to extend

Working Hours: Full-time (37 hours per week)

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy. We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.

An exciting new opportunity has arisen to join the Refugee Resettlement Team to help Afghans living in transitional accommodation to source settled accommodation.

The Refugee Housing and Move-On Advisor will be responsible for providing an effective and holistic housing support service to Afghans housed in transitional accommodation. The Officer will provide advice, assistance and support to Afghan households to understand their housing options and to search for suitable and affordable properties in the private rented sector in order to prevent and relieve homelessness. The service will be provided through a combination of workshops, drop-in clinics and targeted one-to-one and group outreach support sessions.

So, if you have:

• Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language
• Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations
• Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines
• Experience of homelessness prevention and housing advice
• Current knowledge of Local Authority homeless and housing register application processes and welfare benefits and entitlements
• Good verbal and written communication skills and the ability to build strong working relationships with private landlords and external organisations
• Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work

If you have any questions, please contact Emma Moonlight for an informal chat about the role.

Please note that this job requires the post holder to work across the Borough and attend meetings at various different locations. The successful applicant will be subject to a basic DBS check. Secondments will be considered. Please ensure you have your Line Manager’s approval to apply.

What we offer:

• Agile working for many roles
• Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring. We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website.

We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award. Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting our website. No agencies please.

Closing date: 16/06/25