At a Glance
- Tasks: Support elderly tenants in moving to new homes and assist with their queries.
- Company: Charnwood Council, dedicated to serving local communities.
- Benefits: Generous leave, agile working, professional development, and free parking.
- Other info: Join a supportive team focused on employee well-being and community engagement.
- Why this job: Make a real difference in the lives of vulnerable individuals in your community.
- Qualifications: Strong customer service skills and experience with elderly or vulnerable tenants.
The predicted salary is between 30000 - 40000 £ per year.
12mths Fixed Term Contract
We're on the lookout for a passionate individual who wants to help us make a difference to local communities here in Charnwood, Leicestershire. The Council is recruiting for a Sheltered Housing Liaison Officer.
RoleYou will be providing assistance and support to our elderly tenants in moving to their new homes due to the closure of their current accommodation, ensuring effective liaison, assisting with issues and queries as well as supporting with applications to external agencies.
PersonYou will have great Customer Service skills and experience of working with elderly or vulnerable tenants. Understanding the needs of the elderly in Supported Housing is essential, along with the ability to communicate effectively at all levels and remain calm under pressure. There may, at times, be the need to work outside of normal office hours.
Benefits- Agile working for many roles
- Generous annual leave of between 35.5 and 40.5 days of leave (depending on grade and length of service) inclusive of bank holidays
- Most services are closed over Christmas
- Opportunities for professional development linked to many roles
- Access to the Local Government Pension Scheme
- Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the CouncilCharnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
About CharnwoodWe are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore. At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.
Sheltered Housing Liaison Officer in Loughborough employer: Charnwood Borough Council
As a Sheltered Housing Liaison Officer with Charnwood Borough Council, you will be part of a dedicated team committed to enhancing the lives of our elderly residents in a vibrant community. We offer generous annual leave, opportunities for professional development, and a supportive work culture that prioritises employee well-being through various internal groups. With agile working options and a strong commitment to inclusivity, Charnwood is an excellent employer for those seeking meaningful and rewarding employment in a picturesque location.
StudySmarter Expert Advice🤫
We think this is how you could land Sheltered Housing Liaison Officer in Loughborough
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Charnwood Borough Council, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Sheltered Housing Liaison Officer in Loughborough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Charnwood Borough Council. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Charnwood Borough Council. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Charnwood Borough Council
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Charnwood Borough Council.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Sheltered Housing Liaison Officer role at Charnwood Borough Council, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Charnwood Borough Council that you can think critically and act effectively under pressure.
