At a Glance
- Tasks: Lead a project to implement service charges for over 5,000 council homes.
- Company: Charnwood Borough Council, a vibrant and community-focused local authority.
- Benefits: Generous leave, agile working, professional development, and free parking.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in service charging and strong customer service skills required.
The predicted salary is between 29700 - 36300 £ per year.
Charnwood Borough Council in Leicestershire is looking for someone experienced in all aspects of service charging to domestic rented flats and houses to join the landlord services team in order to develop and implement a project to introduce service charging to its 5,000+ council-rented homes. We estimate that the project will take 18 months from start to finish.
The role includes:
- Leading and delivering the service charge implementation project in the levying of agreed service charges to our tenants;
- Supporting and administering the actual delivery of service charging to council tenants and managing the implementation phases of the project;
- Creating and establishing an effective administration and reporting system for the levying and collection of service charges to council tenants;
- Delivering an effective and appropriate service to all service users, fairly and without discrimination.
The Person:
We are looking for a competent individual who is both technically experienced in service charging but who also is customer-focused and a team player. A knowledge of relevant Housing Law and an ability to analyse complex data and present information effectively is essential for this role.
The benefits of working with us include:
- Agile working for many roles;
- Generous annual leave of between 35.5 and 40.5 days per year depending on length of service, inclusive of bank holidays;
- Most services are closed over Christmas;
- Opportunities for professional development linked to many roles;
- Access to the Local Government Pension Scheme;
- Free parking.
We are a 'Disability Confident' employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the council:
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
About Charnwood:
We are proud of our borough and it is a great place to live, work, visit and invest in. Charnwood boasts breathtaking landscapes, which are great to explore. At the heart of Charnwood is Loughborough, home to a world-class university, historic markets and the only major bell foundry in the UK. Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation. Our economy is increasingly diversifying, leveraging the incredible research that flows from the world-class Loughborough University and our science and technology-related industries. Charnwood also has a wide-ranging portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal. There is a range of exciting developments and regeneration opportunities to help create high-quality jobs and ensure continued economic prosperity.
Service Charges Project Officer in Loughborough employer: Charnwood Borough Council
Charnwood Borough Council is an excellent employer, offering a dynamic work environment where you can make a tangible impact on community development and infrastructure. With generous annual leave, professional growth opportunities, and flexible working arrangements, we prioritise employee well-being and career advancement, making it a rewarding place to work in the heart of Charnwood.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charges Project Officer in Loughborough
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Service Charges Project Officer in Loughborough
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Charnwood Borough Council
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Charnwood Borough Council.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Charnwood Borough Council that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
