At a Glance
- Tasks: Join the Council Tax Recovery Team to help recover revenue and support local communities.
- Company: Dynamic council committed to community support and environmental care.
- Benefits: Generous leave, agile working, professional development, and free parking.
- Other info: Proud Disability Confident Employer with excellent growth opportunities.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Passion for community service and strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
We're on the lookout for a passionate individual who wants to help us make a difference to local communities here in Charnwood, Leicestershire. We are a customer-focused, ambitious, and dynamic organisation, which is committed to supporting communities, looking after the environment, and creating a thriving economy.
The role involves working as part of the Council Tax Recovery Team, with primary responsibility for the recovery of Council Tax from liability order stage and dealing with all aspects of revenue debt recovery.
Benefits:
- Agile working for many roles
- Generous annual leave of between 262.7 hours and 299.7 hours NJC of leave (depending on grade and length of service) inclusive of bank holidays
- Most services are closed over Christmas
- Opportunities for professional development linked to many roles
- Access to the Local Government Pension Scheme
- Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
We are proud of our borough, and it is a great place to live, work, visit and invest in. Charnwood boasts breath‑taking landscapes which are great to explore. At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.
Revenues Recovery Officer in Loughborough employer: Charnwood Borough Council
Charnwood Borough Council is an excellent employer, offering a dynamic work environment where you can make a tangible impact on community development and infrastructure. With generous annual leave, professional growth opportunities, and flexible working arrangements, we prioritise employee well-being and career advancement, making it a rewarding place to work in the heart of Charnwood.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues Recovery Officer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in local councils or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the council's values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for making a difference in Charnwood!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and revenue recovery. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Revenues Recovery Officer in Loughborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Revenues Recovery Officer. We want to see your passion for supporting local communities shine through!
Showcase Your Customer Focus:Since we’re a customer-focused organisation, it’s essential to demonstrate your ability to engage with the public effectively. Share examples of how you've successfully dealt with customers or resolved issues in the past.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Charnwood Borough Council
✨Know Your Stuff
Make sure you understand the role of a Revenues Recovery Officer and the specific responsibilities involved. Brush up on council tax regulations and debt recovery processes, as this will show your commitment and knowledge during the interview.
✨Show Your Customer Focus
Since the organisation values customer focus, be prepared to discuss how you've handled customer interactions in the past. Share examples where you've resolved issues or provided support, demonstrating your ability to work with the community effectively.
✨Emphasise Teamwork
This role is part of a team, so highlight your experience working collaboratively. Talk about how you’ve contributed to team goals and supported colleagues in previous roles, showcasing your ability to work together for the greater good.
✨Ask Thoughtful Questions
Prepare some insightful questions about the council's initiatives or the team dynamics. This not only shows your interest in the role but also gives you a chance to assess if the organisation aligns with your values and career goals.
