Charnwood Borough Council in Leicestershire is recruiting Customer Service Advisors to join #TeamCBC, with permanent and fixed term contracts and a fixed 9am–4pm rota, Monday to Friday. The role focuses on delivering a high quality customer experience across phone, in-person, email and digital channels.
You will use multiple systems to signpost services, educate residents on digital skills and provide issue resolution at first contact, while helping managers with service information and
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