At a Glance
- Tasks: Design and implement quality checks and performance monitoring for benefits.
- Company: Join a supportive team in local government with a focus on community welfare.
- Benefits: Enjoy generous leave, agile working, and professional development opportunities.
- Other info: Be part of a Disability Confident Employer with a commitment to staff well-being.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in Housing Benefit and Council Tax Support, with strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Position Overview: A new role for an experienced benefits professional to develop and diversify skills.
Responsibilities:
- Working with the benefits manager and team leaders, design and implement quality checking and performance monitoring frameworks;
- Assist with training staff, system reconciliation, subsidy management, audit and recovery of overpayments.
Qualifications:
- Current experience with Housing Benefit and Council Tax Support;
- Self‑motivated, organized, excellent IT skills;
- Focused attention to detail;
- Knowledge of benefits legislation;
- Strong questioning and analytical skills;
- Ability to work collaboratively in a fast‑paced team.
Benefits:
- Agile working for many roles;
- Generous annual leave between 35.5 and 40.5 days (including bank holidays);
- Most services closed over Christmas;
- Opportunities for professional development;
- Access to the Local Government Pension Scheme;
- Free parking.
Equal Opportunity: We are a Disability Confident Employer and signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise well‑being and engagement through staff groups such as the Staff Forum, Health and Wellbeing Group, and Equality Working Group.
Other: No agencies please.
Benefits Performance and Control Senior Officer M599 in Loughborough employer: Charnwood Borough Council
Charnwood Borough Council is an excellent employer, offering a dynamic work environment where you can make a tangible impact on community development and infrastructure. With generous annual leave, professional growth opportunities, and flexible working arrangements, we prioritise employee well-being and career advancement, making it a rewarding place to work in the heart of Charnwood.
