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- Tasks: Lead a team to deliver top-notch housing services and ensure compliance with regulations.
- Company: Join a dynamic housing leadership team focused on making a positive impact in Charnwood.
- Benefits: Enjoy part-time hours, flexible working, and the chance to shape housing services.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 4 housing qualification or willingness to obtain; management experience required.
- Other info: Opportunity for strategic planning and budget management in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Landlord Services Manager (18.5 hours per week) M241
We’re offering an exciting opportunity to join our housing leadership team in a part-time, job-share role. If you’re passionate about delivering high-quality housing services and want to make a meaningful impact this could be the perfect fit.
About the Role
As Landlord Services Manager, you’ll play a key role in shaping and delivering housing management services that meet the needs of tenants and leaseholders across Charnwood. Reporting to the Head of Landlord Services, you’ll lead a team of dedicated professionals and ensure services are delivered to the highest standards of performance, financial accountability, and customer care.
Your responsibilities will include:
• Leading and inspiring teams to deliver excellent housing services.
• Ensuring compliance with statutory and regulatory landlord obligations.
• Developing and implementing policies.
• Driving service improvement and ensuring value for money.
• Managing budgets and contributing to strategic planning.
• Championing tenant engagement and inclusive service delivery.
• Responding to legislative changes and external influences.
What we’re looking for:
You’re a strategic thinker with a strong operational background in housing management. You bring leadership, innovation, and a commitment to delivering customer-focused services.
Essential qualifications and experience:
• Level 4 housing qualification or willingness to obtain.
• Proven management experience in housing services.
• Strong knowledge of tenancy law and income recovery.
• Budget management and performance improvement expertise.
• Excellent interpersonal, communication, and presentation skills.
• Flexibility to work out-of-hours and travel across the Borough.
If you’re ready to help shape the future of housing in Charnwood, we’d love to hear from you.
For enquiries: Contact Jan Glass, Head of Landlord Services Janet.Glass@charnwood.gov.uk
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Landlord Services Manager employer: Charnwood Borough Council
Contact Detail:
Charnwood Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord Services Manager
✨Tip Number 1
Familiarise yourself with the latest housing regulations and compliance requirements. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in landlord services. Attend relevant events or join online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams to improve service delivery in previous roles. Highlighting your leadership style and successful outcomes can set you apart from other candidates.
✨Tip Number 4
Research StudySmarter’s values and mission, and think about how your personal philosophy aligns with them. Being able to articulate this connection during your discussions can show your genuine interest in the role.
We think you need these skills to ace Landlord Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Landlord Services Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your management experience in housing services, knowledge of tenancy law, and any relevant qualifications. Use specific examples to demonstrate your leadership skills and operational background.
Showcase Your Skills: Make sure to showcase your interpersonal, communication, and presentation skills in your application. Provide examples of how you've successfully led teams or improved service delivery in previous roles.
Craft a Compelling Cover Letter: Write a tailored cover letter that expresses your passion for delivering high-quality housing services. Explain why you are interested in this role and how you can contribute to the team and the community in Charnwood.
How to prepare for a job interview at Charnwood Borough Council
✨Showcase Your Leadership Skills
As a Landlord Services Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've inspired and motivated teams in the past.
✨Demonstrate Knowledge of Housing Regulations
Make sure you brush up on tenancy law and landlord obligations. Being able to discuss recent legislative changes and how they impact housing services will show your expertise and commitment to compliance.
✨Highlight Your Budget Management Experience
Since managing budgets is a key responsibility, come ready with examples of how you've successfully managed finances in previous roles. Discuss any strategies you've implemented for cost-saving or improving financial performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to drive service improvement or engage tenants effectively, and be ready to share those experiences.