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- Tasks: Support individuals and families in finding housing solutions and preventing homelessness.
- Company: Join Charnwood Borough Council, a vibrant community-focused organisation serving 183,000 residents.
- Benefits: Enjoy generous annual leave, professional development opportunities, and free parking.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Strong organisational skills and a compassionate approach to helping vulnerable individuals are essential.
- Other info: This is a fixed-term contract until March 2026, perfect for those looking to gain valuable experience.
The predicted salary is between 28800 - 43200 £ per year.
Fixed Term Contract to 31st March 2026
Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC! We are looking for a passionate individual who is customer-focused, a team player, and wants to help improve our local communities in Charnwood.
We are seeking a dedicated and enthusiastic Housing Options Assistant to join our Housing Needs Team. The successful candidate will play a crucial role in providing support and assistance to individuals and families seeking housing solutions. This is a fantastic opportunity to make a significant impact on the lives of Charnwood residents by helping to prevent homelessness and ensure access to suitable housing.
Housing Options Assistant Key Responsibilities:
- Provide frontline support and advice to individuals and families experiencing housing difficulties.
- Assist in conducting initial assessments to determine housing needs and eligibility for assistance.
- Support the Housing Options team in developing and implementing housing plans tailored to the needs of service users.
- Help clients understand their housing rights and responsibilities.
- Provide administrative support, including data entry, handling correspondence, and managing appointments.
Housing Options Assistant Key Skills and Competencies:
- Strong ability to prioritise tasks, manage time efficiently, and meet deadlines.
- Proactive approach to identifying issues and finding practical solutions.
- Ability to work collaboratively within a team environment and support colleagues.
- Sensitive and compassionate approach to dealing with vulnerable individuals and families.
For further information about the role please contact Esther Parkinson, Housing Options Team Leader, email: esther.parkinson@charnwood.gov.uk.
What We Offer:
- Generous Annual Leave: Between 35.5 and 40.5 days (NJC) of leave
- Professional Development: Opportunities for professional development linked to many roles.
- Pension Scheme: Access to the Local Government Pension Scheme.
- Free Parking: Available for all employees.
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood, Customer Focused, and Working Together.
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant\’s Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About Charnwood
We are proud of our borough, which is a great place to live, work, visit, and invest in. Charnwood boasts breathtaking landscapes, historic markets, and a diverse community. At the heart of Charnwood is Loughborough, home to a world-class university and the only major bell foundry in the UK.
No Agencies please.
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Housing Options Assistant employer: Charnwood Borough Council
Contact Detail:
Charnwood Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Assistant
✨Tip Number 1
Familiarise yourself with the local housing issues in Charnwood. Understanding the specific challenges faced by residents will help you demonstrate your commitment to the community during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work within local councils. Attend community events or workshops to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals or families in need. This will showcase your proactive approach and compassionate nature, which are key for this role.
✨Tip Number 4
Research Charnwood Borough Council's values and initiatives. Being able to align your personal values with theirs will show that you're not just looking for a job, but are genuinely interested in contributing to their mission.
We think you need these skills to ace Housing Options Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Housing Options Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or housing support. Use bullet points for clarity and focus on achievements that demonstrate your ability to assist vulnerable individuals.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your commitment to improving local communities. Provide specific examples of how you've successfully supported individuals in similar situations or roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Charnwood Borough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Options Assistant. Be prepared to discuss how your skills and experiences align with these responsibilities during the interview.
✨Show Your Customer Focus
Since this role is customer-focused, think of examples from your past experiences where you provided excellent service or support to individuals in need. Highlight your ability to empathise and communicate effectively with vulnerable individuals.
✨Demonstrate Teamwork Skills
The Housing Options Assistant position requires collaboration within a team. Prepare to share specific instances where you successfully worked as part of a team, showcasing your ability to support colleagues and contribute to group goals.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, challenges faced by the Housing Needs Team, or opportunities for professional development within Charnwood Borough Council.
