At a Glance
- Tasks: Provide essential admin support to Democratic Services and enhance customer service.
- Company: Charnwood Borough Council, committed to employee well-being and development.
- Benefits: Generous leave, agile working, professional growth opportunities, and free parking.
- Other info: Flexible work environment with a focus on continuous improvement.
- Why this job: Join a supportive team and make a difference in local governance.
- Qualifications: Experience in busy offices and strong IT skills required.
The predicted salary is between 27254 - 29064 £ per year.
Location: Charnwood Borough Council Offices
Job reference: 1973 | Date posted: 03/06/2026 | Salary: £27,254 - £29,064 pro rata for part time | Contractual hours: 22.5 | Basis: Part time
Charnwood Borough Council in Leicestershire is recruiting for a Business Support Officer to join its Democratic Services Team. The role involves providing administrative and general support to Democratic Services, Mayoralty and Resilience and Business Continuity.
Applicants should have experience working in a busy office environment and be proficient with IT systems including word processing, electronic diaries, desktop publishing, databases and spreadsheets. Excellent interpersonal skills are required, along with the ability to work both within a team and individually. Accuracy, methodical work under pressure and minimal supervision are essential. A commitment to providing excellent customer service and continuous improvement in service delivery is essential.
Responsibilities:
- Providing administrative and general support to Democratic Services, Mayoralty and Resilience and Business Continuity.
- Maintaining electronic diaries, word processing, desktop publishing, databases and spreadsheets.
- Collaborating with teams and working independently.
- Delivering accurate and methodical work under pressure with minimal supervision.
- Driving continuous customer service improvement.
Qualifications:
- Experience in a busy office environment.
- Proficiency with IT systems (word processing, electronic diaries, desktop publishing, databases, spreadsheets).
- Excellent interpersonal and customer-focused skills.
- Strong communication and teamwork abilities.
Benefits:
- Agile working for many roles.
- Generous annual leave of 35.5 to 40.5 days (inclusive of bank holidays) depending on length of service.
- Most services are closed over Christmas.
- Opportunities for professional development linked to many roles.
- Access to the Local Government Pension Scheme.
- Free parking.
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
Business Support Officer M604 employer: Charnwood Borough Council
Charnwood Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With generous annual leave, agile working options, and a commitment to continuous improvement in service delivery, employees can thrive in a collaborative environment while contributing to meaningful community services. The council's recognition as a Disability Confident Employer and its engagement initiatives further enhance the rewarding experience of working here.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer M604
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Charnwood Borough Council on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support and customer service. We can even role-play with a friend to boost our confidence!
✨Tip Number 3
Show off our IT skills! Bring examples of how we've used word processing, spreadsheets, and databases in past roles. This will demonstrate our proficiency and make us memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant experience directly.
We think you need these skills to ace Business Support Officer M604
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Business Support Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your IT Skills:Since proficiency with IT systems is key, don’t forget to mention your experience with word processing, electronic diaries, and spreadsheets. Give specific examples of how you've used these tools in previous roles.
Highlight Your Interpersonal Skills:We value excellent interpersonal skills, so share examples of how you've successfully collaborated with teams or provided outstanding customer service. This will help us see how you can contribute to our team.
Keep It Professional and Clear:Ensure your application is well-structured and free of errors. A clear and professional presentation reflects your attention to detail, which is crucial for the role. Remember, we want to see your best self!
How to prepare for a job interview at Charnwood Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the specific tasks mentioned in the job description, like maintaining electronic diaries and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since proficiency with IT systems is crucial for this position, be prepared to discuss your experience with word processing, spreadsheets, and databases. Bring examples of how you've used these tools in previous roles, and if possible, practice using them beforehand to ensure you're comfortable discussing your skills during the interview.
✨Demonstrate Your Interpersonal Skills
The role requires excellent interpersonal skills, so think of examples where you've successfully collaborated with a team or provided outstanding customer service. Be ready to share specific situations that highlight your ability to communicate effectively and work well with others, as this will resonate with the interviewers.
✨Prepare for Pressure Scenarios
Given that the job involves working under pressure with minimal supervision, prepare to discuss how you've handled similar situations in the past. Think of a time when you had to deliver accurate work quickly and how you managed your time effectively. This will showcase your methodical approach and ability to thrive in a busy environment.
