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For Companies At a Glance
- Tasks: Lead quality management for the UK's major infrastructure project, HS2.
- Company: Join HS2 Ltd, a key player in transforming UK rail travel.
- Benefits: Enjoy a competitive salary, 12% pension, private healthcare, and 25 days leave.
- Why this job: Make a real impact on one of the UK's most significant infrastructure projects.
- Qualifications: 5+ years in quality management on large infrastructure projects required.
- Other info: Hybrid work model with excellent career progression opportunities.
The predicted salary is between 65000 - 70755 £ per year.
Location: London (Euston) - Hybrid (3 days per week in the office)
Salary: £65,000 - £70,755 plus 12% Pension plus Private Healthcare plus 25 days annual leave
Programme: High Speed Two (HS2) - 10+ year delivery programme
The Opportunity
Are you a Quality Manager with experience on large, complex infrastructure programmes—such as Rail, Nuclear, Airports, Major Civils, Power, Water or Construction—and looking to play a pivotal role on one of the UK’s most significant infrastructure projects? HS2 Ltd, the organisation responsible for delivering and operating the UK’s high-speed rail network, is seeking experienced Quality Managers to provide strategic quality leadership across its major design and construction contracts. This is a client-side, strategic Quality role, influencing quality performance at programme level rather than managing day-to-day NCRs.
About the Role
Based in London, you will provide quality management oversight on the £4.2bn London Tunnels Main Works Civils Contract, delivered under a Design & Build model by the SCS Joint Venture (Costain, Skanska, Strabag). The scope of works includes major heavy civils activities such as:
- Shafts and portal works
- Green tunnels and earthworks
- Bridges and cross passages
- Utilities diversions and associated infrastructure
Approximately four years remain on the London Tunnels civils contract. Following this phase, you will transition onto either station delivery or rail systems contracts, with at least 10 years of programme delivery remaining overall.
Your Role in the Programme
Working closely with the Heads of Quality for the Principal Contractors, you will represent the client’s assurance perspective, operating at a macro and strategic level. Rather than managing individual non-conformances, you will:
- Ensure self-assuring principal contractors have robust quality management systems and processes
- Analyse quality performance trends to identify systemic risks and improvement opportunities
- Drive continuous improvement across process, performance, efficiency and compliance
Key Responsibilities
- Prepare, analyse and present quality management information to senior business leaders
- Review and approve top-level project quality plans
- Lead trend analysis of quality performance reports and data
- Drive structured problem solving and continuous improvement initiatives
- Influence and challenge contractors to improve quality outcomes across complex delivery environments
Experience & Background Required
- As a guide would expect 5 years’ experience in quality management on complex Design & Build major projects
- Experience gained on the client, consultant or main contractor side
- Background in major civils or large infrastructure delivery, including (but not limited to): Rail, Nuclear, Airports, Highways, Water, Power, Major construction programmes
Key Skills & Knowledge
- Strong familiarity with NEC3 contract environments, including ECC quality requirements
- Comfortable operating in a high-volume, complex documentation and deliverables environment
- Experience as a Quality Manager on large infrastructure projects
- Ideally a Lead Auditor, with experience planning and conducting external audits of Tier 1 contractors
- Ability to work with large data sets, extract insight, and present clear, actionable recommendations to senior leadership
Qualifications
- Relevant technical or quality-focused qualification, such as: HNC / NVQ Level 5 or equivalent
- Ideally Degree or Level 6 qualification in Engineering, Science, or Quality
- Support provided toward Chartered Quality Institute (CQI) membership
Quality Manager - HS2 in London employer: Charlton Recruitment
Contact Detail:
Charlton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager - HS2 in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can land you that Quality Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. We want to see you shine when discussing HS2 and how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience in quality management. We want you to feel confident when discussing your skills and how they can benefit HS2.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way in landing that Quality Manager position.
We think you need these skills to ace Quality Manager - HS2 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience in large infrastructure projects and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how you can contribute to HS2. Keep it engaging and make it personal—let us know why you want to join our team!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Use metrics where possible to quantify your success—this helps us see the value you can bring to our projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Charlton Recruitment
✨Know Your Quality Management Stuff
Make sure you brush up on your knowledge of quality management systems, especially in the context of large infrastructure projects. Be ready to discuss specific examples from your past experience that demonstrate your ability to influence quality performance at a strategic level.
✨Understand the HS2 Programme
Familiarise yourself with the HS2 project and its significance in the UK’s infrastructure landscape. Knowing the key players, challenges, and recent developments will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific quality management scenarios. Think about past experiences where you identified systemic risks or drove continuous improvement initiatives, and be ready to share those stories in detail.
✨Showcase Your Data Skills
Since the role involves analysing quality performance trends, be prepared to discuss how you've worked with large data sets in the past. Highlight your ability to extract insights and present actionable recommendations, as this will be crucial for influencing senior leadership.
