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For Companies At a Glance
- Tasks: Lead a team to create magical customer experiences and drive brand success.
- Company: Join the fastest growing beauty brand on a mission to revolutionise the industry.
- Benefits: On-the-job training, exclusive product launches, staff discounts, and growth opportunities.
- Why this job: Be part of a unique culture that empowers creativity and entrepreneurial spirit.
- Qualifications: Proven management experience in fast-paced environments, with a passion for beauty.
- Other info: Access to Charlotte’s Magic Academy and a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
A Charlotte Tilbury Business Manager is like no other. They are the life and soul of their counter – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire.
As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with our global customers and colleagues alike. Our culture is truly unique – we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally. Do you dare to dream of being part of something magical where the sky is the limit? If so – we are looking for inspirational top talent to be part of our growing magic dream.
Key Accountabilities
Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI’s and inspiring your team to deliver and be the best they can be. You will be a customer experience pioneer – customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return. You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on-going support. You are a collaborator and an innovator – you can influence and build lasting relationships cross functionally in retail and in head office.
Requirements
Your Skills and Experience
- You will have proven management experience and be operating at Deputy Manager level or above.
- You will have a track record of delivering exceptional results from anything ranging from KPI’s to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
- You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves – and empower them to think in a limitless way.
- You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
Benefits
What is in it for you?
- You can only be the best when you are set up to succeed – not only do we offer on the job training.
- We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
- Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business.
- The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development.
- You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation.
- We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
Our Mission
'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES'
WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
Business Manager in York employer: Charlotte Tilbury
Contact Detail:
Charlotte Tilbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in York
✨Tip Number 1
Get to know the company inside out! Research Charlotte Tilbury's values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate – you're someone who truly gets what they're all about.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Business Manager role. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team, exceeded KPIs, or created an amazing customer experience. This will help you demonstrate your leadership skills and entrepreneurial spirit during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the magic at Charlotte Tilbury. So, go ahead and hit that apply button!
We think you need these skills to ace Business Manager in York
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for beauty and customer experience shine through. We want to see how you dare to dream and how you can bring that magic to our team!
Be Authentic: Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique. Share your experiences and how they’ve shaped your entrepreneurial spirit.
Highlight Your Achievements: Make sure to showcase your past successes, especially those related to KPIs and team leadership. We love seeing how you've inspired others and driven results in fast-paced environments like beauty or retail.
Apply Through Our Website: For the best chance of joining our magical team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Charlotte Tilbury Business Manager!
How to prepare for a job interview at Charlotte Tilbury
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's products and values. Familiarise yourself with their mission to make everyone feel beautiful and think about how you can embody that in your role as a Business Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to inspire and empower others, as this is crucial for creating a magical customer experience and driving results.
✨Embrace Change and Innovation
Be ready to discuss how you've adapted to change in fast-paced environments. Share specific instances where you've implemented innovative solutions or processes that improved team performance or customer satisfaction.
✨Connect Emotionally with the Interviewers
Remember, building genuine emotional connections is key. Approach the interview as a conversation, not just a Q&A. Show your passion for the beauty industry and how you can create those connections with customers and colleagues alike.
