At a Glance
- Tasks: Lead digital content strategy and create engaging online campaigns for a global beauty brand.
- Company: Join Charlotte Tilbury Beauty, a revolutionary name in the beauty industry.
- Benefits: Enjoy flexible working, 25 days holiday, and a generous product discount.
- Why this job: Be part of a dynamic team that empowers everyone to be their best selves.
- Qualifications: 5 years of digital content management experience, ideally in Ecommerce or beauty.
- Other info: Work in a fast-paced environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 Β£ per year.
Overview
together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role The Website and App Content Manager will be passionate about digital content, with proven experience in planning and delivering creative yet commercially impactful online campaigns. You will bring innovative thinking to create enriched customer experiences that educate, inspire, and convert. Reporting to the Head of Digital Content, you will lead the content strategy across all digital touchpoints, balancing BAU delivery with new product campaigns and innovation projects that evolve our virtual and technology-led tools. Acting as a central connector across teams, you will ensure all content is consistent, engaging, and aligned with business objectives, driving both customer engagement and trade performance. Please note, this role is a 12-month maternity contract.
Responsibilities
- Lead and develop the Digital Content team, fostering collaboration, clear processes, and efficient delivery.
- Own the global digital content function, balancing BAU activity, new campaigns, and strategic digital projects.
- Manage the 360 content calendar, ensuring a consistent narrative across all touchpoints that drives engagement and trade success.
- Drive creative ideation and execution for product launches and brand campaigns, delivering innovative digital activations that inspire and convert.
- Optimise content performance using data, insights, and reporting to inform future decisions.
- Manage website and app content, including homepages, PDPs, PLPs, and campaign pages, ensuring alignment with trade and marketing priorities.
- Collaborate with cross-functional teams to deliver new pages, features, and functionalities that enhance the customer journey. Champion digital innovation, evolving key tools such as Finder Tools, Virtual Try-On, Easy Beauty School, and Loyalty.
- Partner with Tech teams and external vendors to deliver new functionality, improved UX, and enriched customer experiences across all platforms.
- Act as the content lead for regional and global collaboration, ensuring localisation, consistency, and best-in-class delivery. Keep customer experience (CX) at the heart of all digital touchpoints, ensuring alignment with social, email, and performance marketing.
Who you will work with
You will report into the Head of Digital Content.
About you
- Educated to degree level
- Minimum 5 years of experience managing digital content across website and app, ideally in Ecommerce or beauty
- Experience working with creative, marketing and technology teams; experience managing a multi-skilled team
- Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets
- Ability to prioritise tasks, forward think and manage own time is imperative
- Thinks both highly creatively and commercially with an innovative flare
- Highly organised, with attention to detail and strong project management skills; genuine, patient, malleable, enthusiastic and positive attitude
- Eager to learn and values continued self-development and the development of others
- Preferably experienced working in luxury online retail
- Track record of delivering innovative digital solutions and improving customer journeys
- Strong understanding of CMS platforms (Contentful experience highly desirable)
About Charlotte Tilbury Beauty
Job Description: Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech β all with an internal culture of embracing challenges, disruptive thinking, winning.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We\\\βre a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees β and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our
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Website and App Content Manager - 12 month Maternity Cover employer: Charlotte Tilbury
Contact Detail:
Charlotte Tilbury Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Website and App Content Manager - 12 month Maternity Cover
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is especially important for a creative role like the Website and App Content Manager β let your content speak for itself!
β¨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their brand voice and think about how you can contribute to their digital content strategy. Tailor your answers to show youβre the perfect fit!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows youβre genuinely interested in being part of our magical journey at Charlotte Tilbury Beauty.
We think you need these skills to ace Website and App Content Manager - 12 month Maternity Cover
Some tips for your application π«‘
Show Your Passion for Digital Content: When you're writing your application, let your enthusiasm for digital content shine through! Share examples of past projects where youβve created engaging online campaigns that made a real impact. We love seeing candidates who are genuinely excited about the role.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in managing digital content, especially in eCommerce or beauty. We want to see how your skills align with our needs, so donβt be shy about showcasing your achievements!
Be Creative and Innovative: Since weβre all about creativity, donβt hesitate to inject some of your own into your application. Whether itβs through your writing style or the way you present your experiences, show us how you think outside the box and bring fresh ideas to the table.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to showcase your application in the best light. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Charlotte Tilbury
β¨Know Your Digital Content Inside Out
Before the interview, dive deep into the company's digital content strategy. Familiarise yourself with their website and app, and think about how you can enhance customer experiences. Be ready to discuss specific examples of successful campaigns you've managed in the past.
β¨Showcase Your Creative Flair
Prepare to share your innovative ideas for digital activations. Think about how you can drive engagement and conversion through creative content. Bring along a portfolio or examples of your previous work that highlight your ability to think outside the box.
β¨Demonstrate Your Collaborative Spirit
This role requires working closely with various teams. Be prepared to discuss how you've successfully collaborated with marketing, tech, and creative teams in the past. Highlight any experiences where you acted as a connector between departments to achieve a common goal.
β¨Data-Driven Decision Making
Since optimising content performance is key, be ready to talk about how you've used data and insights to inform your content strategies. Share specific metrics or results from past projects that demonstrate your ability to drive trade success through informed decisions.