At a Glance
- Tasks: Lead and inspire teams to create magical customer experiences with Charlotte Tilbury products.
- Company: Join the fastest growing beauty brand with a unique, empowering culture.
- Benefits: Exclusive product launches, staff discounts, and access to Charlotte's Magic Academy.
- Other info: Opportunities for growth, innovation, and celebrating achievements.
- Why this job: Be part of a revolutionary beauty brand and make a real impact.
- Qualifications: Proven management experience in fast-paced environments like beauty or retail.
The predicted salary is between 30000 - 40000 € per year.
A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters - and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change - they pride themselves on it. Not only do they dare to dream it - they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products.
They are an ultimate role-model that both customers and colleagues alike admire. Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI's and inspiring your team to deliver and be the best they can be. You will be a customer experience pioneer - customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return.
You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on-going support. You are a collaborator and an innovator - you can influence and build lasting relationships cross functionally in retail and in head office. You will have proven management experience and be operating at Deputy Manager level or above. You will have a track record of delivering exceptional results from anything ranging from KPI's to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
You will be a true leader - who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves - and empower them to think in a limitless way. You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
As the fastest growing beauty brand - we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with our global customers and colleagues alike. Our culture is truly unique - we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally.
Do you dare to dream of being part of something magical where the sky is the limit? If so - we are looking for inspirational top talent to be part of our growing magic dream.
What is in it for you? Not only do we offer on the job training. We offer you the opportunity to attend Charlotte's Magic Academy - where dreams are truly made. Combining art, commerce and Charlotte's own values. You will feel truly empowered to live the magic in your role. You can only be the best when you are set up to succeed - not only do we offer on the job training. We offer you the opportunity to attend Charlotte's Magic Academy - where dreams are truly made. Combining art, commerce and Charlotte's own values. You will feel truly empowered to live the magic in your role.
Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business. The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else - not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats - our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
Multi-Site Business Manager in Suffolk employer: Charlotte Tilbury
Charlotte Tilbury is an exceptional employer that fosters a unique and empowering work culture, where creativity and innovation are celebrated. As a Multi-Site Business Manager, you will not only lead a passionate team but also have access to exclusive training at Charlotte's Magic Academy, ensuring your professional growth aligns with the company's mission to revolutionise the beauty industry. With generous employee benefits, including a fantastic staff discount and access to our rewards platform, you'll be part of a dynamic environment that values your contributions and encourages you to dream big.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Business Manager in Suffolk
✨Tip Number 1
Get to know the brand inside out! Dive into Charlotte Tilbury's products, values, and customer experience. When you walk into that interview, you want to be able to talk about how you can embody the magic of the brand and create those emotional connections.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or driven results in a fast-paced environment. We want to see how you can motivate others to be their best selves, just like a true Multi-Site Business Manager would.
✨Tip Number 3
Be ready to discuss your entrepreneurial spirit! Share how you've disrupted processes positively in previous roles. We love candidates who think outside the box and can bring innovative ideas to the table.
✨Tip Number 4
Don’t forget to connect with us on our website! Applying through our platform not only shows your enthusiasm but also gives you a chance to stand out. Plus, it’s a great way to keep up with all the magical opportunities we have!
We think you need these skills to ace Multi-Site Business Manager in Suffolk
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for beauty and customer experience shine through. We want to see how you dare to dream and live the magic of Charlotte Tilbury in your own words!
Be Specific About Your Experience:Make sure to highlight your proven management experience and any achievements related to KPIs. We love numbers, so if you've exceeded targets or led a successful team, shout about it!
Tailor Your Application:Don’t just send a generic application. Tailor it to reflect how your skills and experiences align with our unique vision. Show us how you can be a true coach and mentor to your team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our magical team!
How to prepare for a job interview at Charlotte Tilbury
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's brand values, products, and customer experience philosophy. Understand what makes their approach unique and be ready to discuss how you can embody and promote that magic in your role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your coaching and mentoring experiences, and be ready to discuss how you inspire others to achieve their best. Remember, they want a true leader who can motivate and empower!
✨Embrace Change and Innovation
Charlotte Tilbury thrives on innovation and change, so come prepared with ideas on how you can contribute to this culture. Share instances where you've adapted to change or introduced new processes that improved customer experience or team performance.
✨Connect Emotionally with Customers
Think about how you can create genuine emotional connections with customers. Be ready to share your strategies for building relationships and turning customers into brand ambassadors. They’re looking for someone who can make every interaction magical!
