At a Glance
- Tasks: Nurture strategic partnerships and drive commercial opportunities in the beauty industry.
- Company: Join a revolutionary beauty brand with a vibrant culture and global presence.
- Benefits: Enjoy flexible working, generous holiday, wellness perks, and product discounts.
- Why this job: Be part of a dynamic team making waves in the beauty world.
- Qualifications: Proven experience in account management, ideally in beauty or luxury sectors.
- Other info: Embrace a fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
About Charlotte Tilbury Beauty: Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.
About the role: We’re looking for an ambitious Senior National Account Manager to join our fabulous EU commercial team. You’ll be responsible for nurturing and establishing strategic partnerships with our Retail partners as well as identifying new commercial opportunities, negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life online.
You’ll have a limitless commercial mindset with proven experience working as a National Account Manager or Senior National Account Manager. You will be highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry.
As a Senior National Account Manager you will:
- Establish and maintain amazing and collaborative relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.
- Conduct successful commercial negotiations on terms, pricing, distribution, online real estate and support packages with Buying and Merchandising teams.
- Ensure a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs.
- Fully accountable on all net and retail sales forecasting for remit within EU region, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
- Deliver limitless plans to maintain and drive #1 ranking in all categories.
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.
- Manage each account P&L, balancing investment with top-line opportunity; monitor retailer profit contribution and achieve agreed profit.
- Retain agility to react to retail trends and maximise opportunities across retailers and monitor, manage, and optimise performance.
- Work closely with Operational Marketing, Visual Merchandising, PR, and Digital to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, retailer animation, considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis.
- For new trading partners, onboard and build out bespoke launch plans appropriate to the market and retailer to reach and sustain #1 ranking.
- Be a visionary. Help everyone see and be excited by what’s possible. Support the development and performance of the EU Commercial team, including building functional expertise and relationship management with the trade teams.
- Support team with key decision making and strategy, but giving autonomy and accountability.
- Coach, motivate and lead by example to all team members with clear progression pathways for each team member!
Who you will work with: You will report directly into our wonderful Commercial Director, Europe. Build collaborative relationships and excellent communication with key, senior stakeholders, ensure wider teams across EU are consistently informed of regional decisions including presenting the commercial rationale. Build strong working relationships with the Retail team, utilising insight from the field and translating learnings to a digital world.
About you: Extensive and demonstrable experience as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry, although we are open to other industries! You are highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry. You are a strong, natural people leader, motivated to see your team develop and grow!
Ability to work under pressure, meet deadlines in a timely manner, ruthlessly prioritise and manage multiple stakeholders with ease. Have exceptional organisational and prioritising skills and show great attention to detail. You will be results oriented & proactively solution driven. Structured and organised in your approach to work, but comfortable working with ambiguity, in a fast-paced and ever-evolving environment.
You will be able to instantly provide a macro level view and understanding, be able to form a strategy and be able to quantify the business impact. Appetite for Learning and development - Recognise the pace of change we are undergoing. Be a role model across all teams. Excellent numerical and analytical skills with an eye for detail and rigour. An excellent communicator comfortable presenting, able to influence and effectively articulate your point of view.
Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We’re a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your furry friend to work with you on our allocated dog-friendly days and spaces. And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Senior National Account Manager employer: Charlotte Tilbury
Contact Detail:
Charlotte Tilbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior National Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Charlotte Tilbury's values and how they align with your own. This will help you stand out as someone who’s not just looking for any job, but is genuinely excited about being part of the Dream Team.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with hiring managers, highlight your past successes and how they relate to the role. Use numbers and specific examples to demonstrate your impact – it’s all about showing that you can bring the magic to life!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Charlotte Tilbury Beauty and being part of our exciting journey.
We think you need these skills to ace Senior National Account Manager
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working with brands like Charlotte Tilbury. We want to see that spark!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior National Account Manager role. Highlight relevant experience and skills that match the job description. We appreciate when candidates take the time to connect their background to our needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We love a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Charlotte Tilbury
✨Know Your Numbers
As a Senior National Account Manager, you'll need to be highly numerate. Brush up on your financial acumen and be ready to discuss sales forecasts, P&L management, and how you've driven revenue in previous roles. Prepare specific examples that showcase your analytical skills and commercial savvy.
✨Build Relationships
Charlotte Tilbury values collaborative relationships. Before the interview, research the company’s key retail partners and think about how you can establish strong connections with them. Be prepared to share your strategies for nurturing partnerships and how you've successfully worked with cross-functional teams in the past.
✨Showcase Your Creativity
The beauty industry thrives on innovation. Think of creative solutions you've implemented in previous roles to overcome challenges or seize opportunities. Be ready to discuss how you can bring the 'Tilbury magic' to life through unique marketing strategies or product launches.
✨Demonstrate Leadership Skills
As a potential leader in the EU Commercial team, it's crucial to show your ability to coach and motivate others. Prepare examples of how you've developed team members and fostered a positive work environment. Highlight your approach to leading by example and supporting your team's growth.