At a Glance
- Tasks: Lead a dynamic team to create engaging website and app content that enhances customer experiences.
- Company: Join the innovative Charlotte Tilbury Beauty, a global sensation in the beauty industry.
- Benefits: Enjoy flexible working, 25 days holiday, inclusive parental leave, and generous product discounts.
- Other info: Embrace a fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a magical journey empowering everyone to be their best selves.
- Qualifications: 6+ years managing digital content with strong project management and creative skills.
The predicted salary is between 50000 - 60000 € per year.
About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.
About the role
The Website and App Content Manager leads the end-to-end management of website and app content, overseeing a team responsible for delivering engaging, high-performing digital experiences across global markets. This role combines cross-functional collaboration, leadership, creativity, and operational excellence to drive impactful campaigns, seamless customer journeys, and continuous optimisation across all digital touchpoints. Reporting to the Head of Digital Content, this role works to enhance the customer’s digital experience with Charlotte Tilbury, while leading a high-performing content team in a fast-paced, innovative environment.
As a Website and App Content Manager you will:
- Lead and manage the website and app content team, providing guidance, support, and development opportunities.
- Run the end-to-end process for all website and app content, from ideation, briefing, approval and builds, collaborating cross-functionally to drive operational excellence.
- Ensure all website and app content, globally, (homepages, PDPs, PLP, story pages) is aligned with the trade and marketing strategies and priorities - balancing BAU activity, product and digital campaigns and localisation nuances.
- Collaborate with CX team to determine onsite and in-app customer journeys, delivering Figma flows for content and creative teams to follow when briefing and building.
- Responsible for approving all website and app assets before delivery and all builds before go live.
- Monitor and analyse the performance of digital content across site and app, using data-driven insights to proactively optimise live and future content.
- Partner with Product and Engineering teams to deliver new and evolve existing functionality, leading a team that briefs, builds and publishes across the website and app.
- Liaise with external vendors to optimise the use of their tools and ensure appropriate allocation of budget for each.
- Key stakeholder within digital to plan and deliver the digital 360 content calendar and NPD campaigns, leading on the website and app ideation and retrospective analysis.
Who you will work with
Digital Content and the CGTO team
About You
- Minimum 6 years of experience managing digital content across e-commerce websites and apps.
- Experience partnering with technology and CX teams with a track record of delivering innovative digital solutions and improving customer journeys.
- Strong understanding of CMS platforms (Contentful experience highly desirable).
- Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets.
- Ability to prioritise tasks, forward think and manage own time is imperative.
- Thinks both highly creatively and commercially with an innovative flare.
- Highly organised, with attention to detail and strong project management skills.
- Genuine, patient, malleable, enthusiastic and positive attitude.
- Experience managing a multi-skilled team.
- Eager to learn and values continued self-development and the development of others.
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
- We’re a hybrid model with flexibility, allowing you to work how best suits you.
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
- Financial security and planning with our pension and life assurance for all.
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
- Bring your furry friend to work with you on our allocated dog friendly days and spaces.
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Website and App Content Manager - 9 Month FTC Maternity Cover in London employer: Charlotte Tilbury
Charlotte Tilbury Beauty is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in a fast-paced environment. With a strong focus on personal and professional growth, the company offers flexible working arrangements, generous holiday allowances, and a supportive parental leave policy, all while encouraging creativity and innovation. Employees also enjoy unique perks such as dog-friendly days and substantial product discounts, making it a truly magical place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Website and App Content Manager - 9 Month FTC Maternity Cover in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those connected to Charlotte Tilbury. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your creativity! When you get the chance to meet or chat with someone from the team, share your ideas on how to enhance their digital content. This shows you're proactive and passionate about the role.
✨Tip Number 3
Prepare for the interview by diving deep into their website and app. Understand their content strategy and think about how you can contribute to their goals. Being knowledgeable will impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Charlotte Tilbury Dream Team!
We think you need these skills to ace Website and App Content Manager - 9 Month FTC Maternity Cover in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love digital content and how excited you are about joining our team at Charlotte Tilbury.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We’re looking for someone who understands the beauty industry and can manage content effectively, so show us how your skills align with our needs!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. This will help us see your potential quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Charlotte Tilbury
✨Know Your Digital Content Inside Out
Before the interview, dive deep into Charlotte Tilbury's website and app. Familiarise yourself with their content, campaigns, and customer journeys. This will not only show your genuine interest but also help you discuss how you can enhance their digital experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to provide guidance and support while driving operational excellence. Be ready to discuss how you foster creativity and collaboration within your team.
✨Be Data-Driven
Since the role involves monitoring and analysing digital content performance, come prepared with examples of how you've used data to optimise content in previous roles. Discuss specific metrics you tracked and how they influenced your decisions.
✨Embrace the Fast-Paced Environment
Charlotte Tilbury thrives in a dynamic setting, so be ready to share how you've adapted to rapid changes in past positions. Talk about your time management skills and how you prioritise tasks when juggling multiple projects.
