Senior Supply Planner in London

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day.

About the role

A senior operational role within a rapidly expanding luxury beauty brand, the Senior Supply Planner (Rework and Co-Pack) is responsible for delivering strong product availability across a complex or high-priority portfolio. The role converts demand, launch and commercial priorities into an integrated rework and co-pack plan, balancing work-in-progress, packaging, component readiness, supplier capacity, cost and deployment requirements across the planning horizon.

As a subject-matter expert, the successful candidate will lead cross-functional constraint resolution, improve planning discipline and coach colleagues while remaining directly accountable for planning execution. The right candidate will combine strong judgement, analytical depth, resilience and influential stakeholder management.

As a Senior Supply Planner (Rework and Co-Pack) you will:

• Own the supply plan, stock position and service outcomes for a complex, high-value or high-risk rework and co-pack portfolio.
• Translate demand, launches and commercial priorities into a balanced medium-term rework and co-pack plan, challenging assumptions where required.
• Integrate WIP, packaging, components, purchase orders, capacity and deployment dependencies into one achievable plan.
• Lead weekly prioritisation of rework and co-pack activity, making recommendations on capacity allocation, sequencing and recovery actions.
• Resolve complex shortages and constraints across suppliers and internal teams, escalating decisions with clear options, impacts and recommendations.
• Assure the accuracy and integrity of planning data, inventory status, expected availability and free-issue stock at third-party locations.
• Lead operational supplier reviews for allocated partners, driving OTIF, capacity, inventory accuracy and agreed improvement actions.
• Provide forward-looking availability, risk and opportunity insight to regional, deployment, commercial and launch stakeholders.
• Coordinate readiness for priority launches, campaigns and business-critical rework, ensuring material, quality and capacity dependencies are aligned.
• Analyse rework and co-pack costs, stock projections and operational performance, explaining variances and recommending corrective action.
• Provide robust inputs to supply reviews and S&OP, including scenarios, constraints, service implications and recovery plans.
• Lead defined process, reporting or systems improvements and embed consistent planning standards across the team and supply partners.
• Coach planners, share specialist knowledge and deputise for the Supply Planning Manager on operational forums when required.

About you

• Strong supply chain planning experience, including rework, co-pack, contract manufacturing or a comparable outsourced operation.
• Deep understanding of WIP, packaging, components, inventory, purchasing, capacity and end-to-end material readiness.
• Demonstrated ownership of complex portfolios, launches, constraints and recovery plans.
• Excellent interpersonal, communication and influencing skills, with confidence challenging assumptions and recommending decisions.
• Advanced Excel capability and strong working knowledge of ERP and planning systems.
• Highly accurate, with the ability to assure data integrity and identify systemic issues as well as individual errors.
• Advanced analytical and scenario-planning skills, able to translate complex data into clear conclusions and actions.
• Ability to prioritise across competing business needs and maintain control in a fast-paced environment.
• Resourceful and decisive in ambiguous situations, with strong problem-solving and sound operational judgement.
• Able to lead cross-functional issue resolution without relying on formal authority.
• Builds trusted relationships with senior stakeholders, colleagues and external supply partners.
• Anticipates medium-term risks and opportunities and acts early to protect service, launches and cost.
• Demonstrates a growth mindset, coaches others and actively improves functional knowledge and ways of working.

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog friendly days and spaces.
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team.