At a Glance
- Tasks: Build and nurture strategic partnerships with retail partners to drive brand visibility and sales.
- Company: Join the dynamic team at Charlotte Tilbury Beauty, a global sensation in the beauty industry.
- Benefits: Enjoy flexible working, 25 days holiday, wellness benefits, and generous product discounts.
- Other info: Fast-paced environment with opportunities for learning and career growth.
- Why this job: Be part of a high-growth, values-driven company empowering everyone to be their best selves.
- Qualifications: Proven experience in account management, strong communication skills, and a passion for beauty.
The predicted salary is between 36000 - 60000 £ per year.
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of our success and help drive our limitless ambitions.
About the role
We’re looking for an ambitious National Account Manager to join our dynamic Commercial team, within the UK function. In this role, you will be responsible for establishing, building, and nurturing strategic partnerships with our retail partners. You will identify new commercial opportunities and negotiate top-tier reciprocal support to effortlessly bring the Tilbury magic to life in stores and online. You should have a commercial mindset with a natural ability to achieve creative results and ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry!
As a National Account Manager, you will:
- Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposure.
- Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams.
- Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs.
- Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified manner.
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning.
- Stay agile to react to retail trends and maximise opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate.
Who you will work with
You will sit within our UK function, within our highly talented Commercial team. You will collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations, considering both customer acquisition and retention. Regularly review implementation and performance against expectations. You will build strong working relationships with our Retail team, utilising insights from the field and engaging the team in executing trading plans.
About you
- You have extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry, though open to other industries.
- You are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!
- Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills.
- Proven experience in negotiating and excellent relationship-building and communication skills.
- An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view.
- You have exceptional organisational skills and can manage multiple stakeholders with ease!
- Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigor.
- Appetite for learning and development, recognising the pace of change we are undergoing, and being a role model across all teams.
- Ability to provide a macro-level view and understanding, form strategies, and quantify business impact.
- You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
- A self-starter with an entrepreneurial can-do spirit!
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
- We’re a hybrid model with flexibility, allowing you to work how best suits you.
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
- Financial security and planning with our pension and life assurance for all.
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
- Bring your furry friend to work with you on our allocated dog friendly days and spaces.
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
National Account Manager - UK in London employer: Charlotte Tilbury
Charlotte Tilbury Beauty is an exceptional employer that champions creativity and innovation in a dynamic, fast-paced environment. With a strong commitment to employee growth, the company offers flexible working arrangements, generous holiday allowances, and a supportive culture that values diversity and inclusion. Employees enjoy unique perks such as a dog-friendly workplace, wellness benefits, and a significant product discount, making it a truly rewarding place to build a career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - UK in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like National Account Manager - UK at Charlotte Tilbury, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Charlotte Tilbury. Tailor your message to explain why you’re drawn to them and how you can contribute as a National Account Manager - UK. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace National Account Manager - UK in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Charlotte Tilbury:When writing your cover letter, make sure to tailor your message specifically for Charlotte Tilbury. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Charlotte Tilbury
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Charlotte Tilbury that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Charlotte Tilbury that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Charlotte Tilbury’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
