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- Tasks: Build and nurture strategic partnerships with retail partners to drive brand visibility and sales.
- Company: Join the dynamic team at Charlotte Tilbury Beauty, a global sensation in the beauty industry.
- Benefits: Enjoy flexible working, 25 days holiday, wellness benefits, and generous product discounts.
- Why this job: Be part of a high-growth, values-driven company empowering everyone to be their best selves.
- Qualifications: Proven experience in account management, strong communication skills, and a passion for beauty.
- Other info: Fast-paced environment with opportunities for learning and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of our success and help drive our limitless ambitions.
About the role
We’re looking for an ambitious National Account Manager to join our dynamic Commercial team, within the UK function. In this role, you will be responsible for establishing, building, and nurturing strategic partnerships with our retail partners. You will identify new commercial opportunities and negotiate top-tier reciprocal support to effortlessly bring the Tilbury magic to life in stores and online. You should have a commercial mindset with a natural ability to achieve creative results and ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry!
As a National Account Manager, you will:
- Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposure.
- Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams.
- Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs.
- Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified manner.
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning.
- Stay agile to react to retail trends and maximise opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate.
Who you will work with
You will sit within our UK function, within our highly talented Commercial team. You will collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations, considering both customer acquisition and retention. Regularly review implementation and performance against expectations. You will build strong working relationships with our Retail team, utilising insights from the field and engaging the team in executing trading plans.
About you
- You have extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry, though open to other industries.
- You are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!
- Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills.
- Proven experience in negotiating and excellent relationship-building and communication skills.
- An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view.
- You have exceptional organisational skills and can manage multiple stakeholders with ease!
- Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigor.
- Appetite for learning and development, recognising the pace of change we are undergoing, and being a role model across all teams.
- Ability to provide a macro-level view and understanding, form strategies, and quantify business impact.
- You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
- A self-starter with an entrepreneurial can-do spirit!
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
- We’re a hybrid model with flexibility, allowing you to work how best suits you.
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
- Financial security and planning with our pension and life assurance for all.
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
- Bring your furry friend to work with you on our allocated dog friendly days and spaces.
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
National Account Manager - UK in London employer: Charlotte Tilbury
Contact Detail:
Charlotte Tilbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager - UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Charlotte Tilbury. A friendly chat can open doors!
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research Charlotte Tilbury’s latest products and campaigns. Show us you’re passionate about the brand and have ideas on how to drive growth. We love candidates who come ready to share their vision!
✨Tip Number 3
Practice your pitch! You’ll need to communicate your experience and how it aligns with our goals. Role-play with a friend or in front of a mirror. Confidence is key, and we want to see that entrepreneurial spirit shine through!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in our minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the National Account Manager role!
We think you need these skills to ace National Account Manager - UK in London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working with a brand like Charlotte Tilbury. We want to see that spark!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the National Account Manager role. Highlight relevant experience and skills that match the job description. We appreciate when candidates take the time to connect their background to our needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We love a well-structured application that makes it easy for us to see your qualifications and enthusiasm!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Charlotte Tilbury
✨Know Your Numbers
As a National Account Manager, you'll need to be highly numerate. Brush up on your financial metrics and be ready to discuss how you've met or exceeded sales targets in the past. Prepare specific examples that showcase your ability to forecast and manage budgets effectively.
✨Build Relationships
Relationship-building is key in this role. Before your interview, research the company’s retail partners and think about how you can establish strong connections with them. Be prepared to share your strategies for nurturing partnerships and how you've successfully collaborated with different teams in previous roles.
✨Showcase Your Creativity
Charlotte Tilbury values creative solutions. Think of innovative ideas you've implemented in past roles that led to successful outcomes. Be ready to discuss how you can bring the 'Tilbury magic' to life in stores and online, and how you can identify new commercial opportunities.
✨Prepare for Negotiations
Negotiation skills are crucial for this position. Prepare for potential scenarios you might face in negotiations regarding pricing, distribution, and visibility. Practice articulating your points clearly and confidently, as well as how you would handle pushback from retail partners.
