At a Glance
- Tasks: Manage product quality for Makeup and Skincare, ensuring high standards.
- Company: Join the innovative Charlotte Tilbury Beauty team, a global sensation in the beauty industry.
- Benefits: Enjoy flexible working, 25 days holiday, wellness benefits, and generous product discounts.
- Other info: Embrace a culture of diversity and growth in a fast-paced environment.
- Why this job: Be part of a dynamic team that empowers everyone to be their best selves.
- Qualifications: Degree in Chemistry or related field; experience in cosmetics quality roles preferred.
The predicted salary is between 40000 - 50000 £ per year.
About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.
Charlotte Tilbury Beauty is looking for an enthusiastic and passion-driven Quality Assistant Manager to join the Global Quality team based in London. This role is accountable for managing the product quality for Makeup and Skin care categories and to contribute to deliver the most high-performing and high-quality products in the industry. The Quality Assistant Manager will collaborate closely with internal teams and external manufacturers and will be responsible for leading specific processes such as development testing, quality inspections and QC processes for export to international markets.
As a Global Quality Assistant Manager you will cover the following:
- Quality in Development & Quality Control
- Lead and coordinate quality activities for new NPD projects
- Design and evaluate stability and compatibility studies and other relevant tests
- Define defects range boards for finished goods, review and approval of product specifications, attendance to line trials and approval of trial reports, review and sign-off of development samples and mass production samples
- Issuance of internal finished goods specification
- Review and issuing of Certificates of Analysis and other QC documentation on a weekly basis for international markets
- Organise inbound inspections and preparation of the documentation for global warehouses in accordance with AQL international standards
- Organize, monitor and evaluate results of testing with external laboratories on regular basis for new developments and existing products
- Support on colour matching /colour approvals when required
- Quality Compliance
- Managing Non-Conformities, changes and improvement plans (corrective/preventative)
- Quarterly review and preparation of updates related to quality KPIs
- Monitoring monthly the customer complaints and trends on products returned from market
- Ensuring that customer complaints are managed effectively and escalated when needed
- Ensure maintenance of the QMS software, keeping up to date documents and information
- Issuing and circulation of SOPs, work instructions and protocols
- Participate in the evaluation and qualification of critical suppliers
Who You will work with
- Reporting to Global Quality Manager
- Partnering with NPD, Packaging, Supply, Commercial and Procurement teams
- Interacting daily with contract manufacturers and packaging component suppliers
Qualifications and Experience
- Bachelor’s degree in Chemistry, Pharmacy, Engineering or another related scientific field
- Significant experience in a quality role within the cosmetics industry
- Good understanding of formulas, cosmetics development and production
- Good knowledge of cosmetic regulations and international quality standards
- Proficient in Microsoft Office
About you
- Strong analytical approach and problem-solving skills
- Excellent attention to detail, comfortable in a fast-paced environment and passion driven with a “can-do” attitude
- Self-motivated and committed to delivering results
- Passionate about cosmetic industry and quality processes
- Demonstrates a commitment to growth and self-development
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- Generous product discount and gifting
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.
Global Quality Assistant Manager in London employer: Charlotte Tilbury
Charlotte Tilbury Beauty is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. With a commitment to employee growth, the company offers flexible working arrangements, generous holiday allowances, and comprehensive wellness benefits, all while empowering its team to contribute to a global mission of beauty and self-expression. Located in London, employees enjoy a dynamic environment that encourages collaboration and celebrates diversity, making it a truly rewarding place to build a career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Global Quality Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those connected to Charlotte Tilbury. Attend events, join online forums, and don’t be shy about sliding into DMs on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Charlotte Tilbury’s products, values, and recent news. Be ready to discuss how your experience aligns with their mission of empowering everyone to be their best selves. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your passion for quality in cosmetics and how you can contribute to the team. The more comfortable you are speaking about your skills, the better you'll perform!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. Mention something specific from the conversation to remind them of your enthusiasm. It shows you’re genuinely interested and keeps you top of mind!
We think you need these skills to ace Global Quality Assistant Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the beauty industry shine through! We want to see that you’re not just looking for a job, but that you genuinely care about quality and making a difference in the cosmetics world.
Tailor Your CV:Make sure your CV is tailored to the role of Global Quality Assistant Manager. Highlight your relevant experience in quality roles within the cosmetics industry and any specific knowledge of regulations and standards. We love seeing how your background aligns with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing culture and values!
How to prepare for a job interview at Charlotte Tilbury
✨Know Your Quality Standards
Familiarise yourself with the key quality standards relevant to the cosmetics industry, such as ISO 9001 and EC 1223/2009. Being able to discuss these regulations confidently will show that you understand the importance of compliance in product quality.
✨Showcase Your Analytical Skills
Prepare examples from your past experience where you've used your analytical skills to solve quality-related issues. Highlight specific instances where your attention to detail made a difference in product outcomes or customer satisfaction.
✨Understand the Product Lifecycle
Brush up on the entire product development process, from formulation to market launch. Be ready to discuss how you would manage quality at each stage, especially in relation to new product development (NPD) projects.
✨Demonstrate Your Passion for Beauty
Charlotte Tilbury Beauty is all about passion and innovation. Share your enthusiasm for the beauty industry and any personal experiences that connect you to the brand. This will help you stand out as someone who truly aligns with their mission.
