At a Glance
- Tasks: Manage eCommerce merchandising and optimise stock for a leading beauty brand.
- Company: Join Charlotte Tilbury Beauty, a global phenomenon in the beauty industry.
- Benefits: Enjoy flexible working, 25 days holiday, and a generous product discount.
- Other info: Experience a vibrant culture with opportunities for growth and innovation.
- Why this job: Be part of a dynamic team that empowers confidence through beauty.
- Qualifications: Strong attention to detail and proficiency in eCommerce tools required.
The predicted salary is between 29700 - 36300 £ per year.
- Description
- About Charlotte Tilbury Beauty
Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves.
With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day.
Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC.
Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.
We’re bold.
We’re disruptive.
We’re powered by creativity, innovation and industry‑leading tech.
And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.
About the role
The e Commerce Assistant Manager supports the commercial performance of CT. com through strong day-to-day digital merchandising, stock visibility and trading execution.
Facilitates reporting and insights gathering to support and oversee the execution of day-to-day site optimisations.
Working across e Commerce, Supply Chain, Product, Marketing and Technology, this role coordinates the operational detail required to deliver launches, promotions and evergreen trade effectively.
- As Ecommerce Assistant Manager you will
- Digital Merchandising & Stock Optimisation
- Own the day-to-day merchandising of products and categories across CT. com, ensuring onsite visibility reflects the trading calendar, customer demand, stock position and commercial priorities.
- Maintain an operational view of stock availability, out-of-stock risk, back-in-stock opportunities, excess and ageing inventory; support to quantify the sales impact and recommend actions or escalation.
- Partner with Supply Chain, Product and e Commerce colleagues to support stock and operational readiness for launches, peak periods, promotions, loyalty activity, bundles, samples and gifting.
- Translate stock opportunities and constraints into practical merchandising actions, including product prioritisation, alternative recommendations, clearance support and visibility changes.
- Track the performance of merchandising actions and use the results to improve future product placement, availability planning and customer experience.
- Trading & commercial execution
- Support the day-to-day execution of the trading and promotional calendar, including offer set-up, testing, landing-page readiness, key hook messaging and cross-functional briefs.
- Support the sizing and forecasting of promotions, AOV drivers and trading initiatives using historical performance, customer behaviour and stock feasibility.
- Produce and maintain daily, weekly and monthly performance reporting, converting sales and KPI trends into concise insights, recommended actions and clearly owned follow-ups.
- Monitor in-market and competitor activity within agreed guardrails, highlighting changes that may require a response in the trading plan.
- Support post-campaign and launch analysis, capturing commercial, customer, stock & executional learnings to strengthen future activity.
- Identify and implement improvements to reporting, trackers, workflows and ways of working that increase accuracy, efficiency and scalability.
- Support troubleshooting of promotional set-ups, product availability, onsite tools and customer-facing issues, escalating material commercial risks promptly.
- Forecasting & planning
- Monitor forecast variance and stock cover, investigate material changes and provide timely recommendations to protect sales or reduce inventory risk.
- Gather inputs for budgeting and reforecasting cycles, maintaining accurate planning tools and clear version control.
- Use historical data, campaign results and trading trends to support improving forecast assumptions and more effective stock allocation.
- Site optimisation & digital experience
- Analyse onsite performance across search, navigation, landing pages, PDPs and PLPs, identifying opportunities to improve product discovery, CVR and revenue.
- Support in maintaining day-to-day search and merchandising rules, including Algolia, ensuring relevance, availability and channel landing experiences are optimised.
- Manage onsite tools as trading levers, monitoring the performance of areas such as upsell widgets, shop-the-look and subscriptions.
- Support implementation and QA of site, tool and roadmap changes, coordinating feedback and confirming readiness before launch.
- Who will you work with
- Ecommerce, Digital etc
About you
- Strong attention to detail and ability to manage multiple tasks and deadlines
- Technically literate and comfortable translating e Commerce needs in technical conversations
- Proficiency in excel, analytics tools, and ecomm platform
- Understanding of e Comm performance metrics to support in translating data pulls to ‘and what’ statements
- Excellent communication and coordination skills
Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive.
We look for people who want to grow, innovate and be part of a truly global #Dream Team.
While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier.
If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves.
We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team.
A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Want a closer look at life at Charlotte Tilbury Beauty? Follow our
Linked In page!
For updates, stories, and behind‑the‑scenes moments.
eCommerce Assistant Manager - Trade & Optimisations in London employer: Charlotte Tilbury
Charlotte Tilbury Beauty is an exceptional employer that champions creativity and innovation in a dynamic, fast-paced environment. With a strong commitment to employee growth, the company offers flexible working arrangements, generous holiday allowances, and a supportive culture that values diversity and inclusion. Employees enjoy unique perks such as a dog-friendly workplace, wellness benefits, and a significant product discount, making it a truly rewarding place to build a career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Assistant Manager - Trade & Optimisations in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Charlotte Tilbury are looking for when hiring for a eCommerce Assistant Manager - Trade & Optimisations.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Charlotte Tilbury for the eCommerce Assistant Manager - Trade & Optimisations, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Charlotte Tilbury as a eCommerce Assistant Manager - Trade & Optimisations, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Charlotte Tilbury’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Assistant Manager - Trade & Optimisations.
We think you need these skills to ace eCommerce Assistant Manager - Trade & Optimisations in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Charlotte Tilbury, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Charlotte Tilbury's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Charlotte Tilbury. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Charlotte Tilbury
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Charlotte Tilbury uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Charlotte Tilbury. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
