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- Tasks: Support the supply chain team by processing orders and liaising with stakeholders.
- Company: Join Charlotte Tilbury Beauty, a dynamic and inclusive brand.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous product discount.
- Other info: Be part of a values-driven team with excellent growth opportunities.
- Why this job: Kickstart your career in supply chain while making a real impact.
- Qualifications: Competent in Excel and eager to learn new skills.
The predicted salary is between 25000 - 30000 £ per year.
The Customer Supply Chain Executive is a junior role within the Customer Supply Chain team that works alongside the Customer Supply Chain planners and managers to liaise with our internal and external stakeholders, fulfil orders and maintain our service levels. The role involves reviewing orders in Microsoft Excel, processing them in our ERP system (Netsuite), working with the warehouse team to ensure on-time delivery, and communicating with stakeholders so that everyone remains updated on progress. It can also involve using Netsuite and Excel to create and update reports and send updates and summaries to stakeholders.
As Customer Supply Chain Executive you will:
- Monitor emails and other channels for orders and other queries
- Process orders onto the system in line with standard procedures
- Resolve any issues with achieving required fulfilment or lead times
- Communicate with stakeholders
- Coordinate with 3rd party logistics
- Monitor status of orders to ensure they are on track
- Run reports and publish updates on group channels
- Prioritise workload and escalate any issues where needed
- Support the team with other adhoc tasks related to customer supply chain as required
Ensure the smooth flow of orders on time and in full by:
- Receiving and reviewing orders from stakeholders
- Processing those orders on the system
- Reviewing inventory and fulfilment
- Managing requested lead times and coordinating with stakeholders as needed
- Providing updates to stakeholders on progress
- Resolving any problems and escalating where needed
Measures of Success:
- On time in full
- Lead Time
Who you will work with:
You will report into the Supply Chain Manager, working as part of the Customer Supply Chain team who are responsible for fulfilment of inventory across all channels in UK, Europe, Middle East, Africa and Australia.
About you:
- Competent in Excel
- Experience in order processing or similar
- Able to learn new systems and processes quickly
- Good attention to detail and diligent in checking for errors
- Can communicate clearly and professionally with various stakeholders
- Desire to learn new skills and develop a career in supply chain
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Customer Supply Chain Executive - Maternity Cover in London employer: Charlotte Tilbury
Contact Detail:
Charlotte Tilbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Executive - Maternity Cover in London
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry, especially those who work at Charlotte Tilbury. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills and understanding order processing. We want to see that you can handle the tools of the trade and communicate effectively with stakeholders.
✨Tip Number 3
Show your enthusiasm for the role! Let us know why you're excited about working in the customer supply chain and how you can contribute to our magical journey at Charlotte Tilbury.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our #dreamteam.
We think you need these skills to ace Customer Supply Chain Executive - Maternity Cover in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Supply Chain Executive role. Highlight any relevant experience with order processing, Excel, and communication skills. We want to see how you can fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good personality!
Show Off Your Excel Skills: Since this role involves a lot of Excel work, make sure to mention any specific projects or tasks where you've used Excel effectively. We want to know you can handle those spreadsheets like a pro!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Charlotte Tilbury
✨Know Your Excel Basics
Since the role involves a lot of order processing in Excel, brush up on your Excel skills. Be ready to discuss how you've used Excel in past roles, especially for tracking orders or creating reports. Maybe even prepare a few examples of functions or formulas you find useful!
✨Understand the Supply Chain Process
Familiarise yourself with the basics of supply chain management. Knowing how orders flow from placement to delivery will help you answer questions confidently. You could even mention any relevant experiences where you’ve had to coordinate with different teams to ensure smooth operations.
✨Communicate Clearly
This role requires clear communication with various stakeholders. Think about times when you’ve had to resolve issues or provide updates. Practise explaining these situations succinctly, highlighting your ability to keep everyone informed and engaged.
✨Show Your Willingness to Learn
Charlotte Tilbury values a desire to learn new skills. Be prepared to discuss how you’ve approached learning in the past, whether it’s picking up new software or adapting to new processes. This shows that you’re not just looking for a job, but are genuinely interested in growing within the company.