At a Glance
- Tasks: Support the VM Manager in executing innovative visual merchandising strategies across EU department stores.
- Company: Join the dynamic team at Charlotte Tilbury Beauty, a global sensation in the beauty industry.
- Benefits: Enjoy flexible working, 25 days holiday, and a generous product discount.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a magical journey empowering everyone to be their best selves.
- Qualifications: Experience in visual merchandising and strong project management skills required.
The predicted salary is between 29700 - 36300 £ per year.
- Description
- About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.
Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond.
It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic.
The energy behind the bran d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role
We’re looking for a passionate and experienced VM Assistant Manager with excellent people and project management skills who will support the VM Manager to help drive, deliver & execute the EU VM strategy.
You will be responsible for delivering best in class retail experiences with global impact, across all EU Department Stores.
Your key deliverables will be VM campaigns, new store openings and promotional projects on time and to budget.
We are looking for someone who can manage complexity and pace with strong budgeting and prioritisation skills.
This role will work closely with external retailer partners and suppliers, as well as colleagues of all levels across different teams in the business, so collaboration and relationship building skills will be key.
- As our Assistant VM Manager you will
- Strategic support for EU department stores driving our strategy to support achieving the overarching EU VM strategy and overall business objectives.
- Head up campaign launches from managing global delivery of assets through to execution in store delivery, managing all aspects from till units to large scale promotional sites and windows.
- Support & lead on new store openings and distribution being the flagship guardian and retailer lead ensuring successful new openings, and high VM standards across the Department store B&M estate, constantly reviewing areas of opportunity and improvement to support the distribution strategy.
- Be the experiential and promotional expert for Department stores across EU alongside the VM Manager, executing best in class promo projects of all sizes and scope with a futuristic and omni-channel approach.
- VM budget guardian: bringing all projects in on time and in budget, with an always on focus on budget management and reporting, with quarterly forecasting reviews.
- Manage the EU VM Assistant ensuring a supportive and collaborative team environment.
- General admin document management and presenting plans for sign off, managing processes and ways of working, PO’s and budget tracking
- Who you will work with
- You will report directly into our wonderful VM Manager, EU, with one direct report
- You will work closely alongside the EU Marketing team, PR, Global, in region agencies; as well as cross functionally with the wider EU Function.
About you
- You have demonstrable VM experience at an Assistant Manager level in a similar role; ideally within Beauty/Retail.
- Confident in Adobe creative suite (specifically Illustrator & Indesign)
- People focused - you are a strong and inspiring leader, with the ability to empower, coach and develop.
- Experienced project manager with a commercial mind set being key, with a creative flair!
- Excellent collaboration and communication skills with forecasting and budget management experience
- Confident managing multiple stakeholders of all levels, you can influence with ease!
- Organised and detail-oriented, with the ability to manage multiple projects simultaneously.
- You are a strong collaborator and work well in a fast paced environment; you can pivot with ease, bringing a positive attitude!
- An excellent communicator, you can effectively articulate your point of view and know how to build strong cross functional relationships.
- You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment.
- Have a flexible and professional attitude, you are hungry to learn and welcome challenge!
- Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven.
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key.
Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves.
We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.
By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our
Linked In page!
Assistant VM Manager - EU in London employer: Charlotte Tilbury
Charlotte Tilbury Beauty is an exceptional employer that champions creativity and innovation in a dynamic, fast-paced environment. With a strong commitment to employee growth, the company offers flexible working arrangements, generous holiday allowances, and a supportive culture that values diversity and inclusion. Employees enjoy unique perks such as a dog-friendly workplace, wellness benefits, and a significant product discount, making it a truly rewarding place to build a career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant VM Manager - EU in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Charlotte Tilbury, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Charlotte Tilbury!
We think you need these skills to ace Assistant VM Manager - EU in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Charlotte Tilbury, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Charlotte Tilbury and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Charlotte Tilbury that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Charlotte Tilbury
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
