Global Senior eCommerce Manager in Kennington

DescriptionAbout Charlotte Tilbury Beauty Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing. Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. About the role The Global Senior eCommerce Manager plays a pivotal role in driving the commercial success and digital performance of CT.com. This role is responsible for optimising the strategic trading and promotional calendar through a deep understanding of the consumer, commercial performance, stock position and site experience to maximise conversion, revenue and profitability.As a Global Senior eCommerce Manager you willTeam Management Support the day-to-day leadership of an ambitious and skilled team, ensuring executional excellence while identifying development opportunities and securing the tools required to drive professional growth. Lead by example, promoting a culture of agility, accountability and limitless thinking. Represent and support the Head of eCommerce in senior stakeholder meetings as required. Trading & Commercial Strategy Work closely with the Head of eCommerce to align strategic priorities, commercial targets and performance goals. Feed ideas and learnings into the trading calendar, challenging whether forward plans provide sufficient opportunity in line with trading performance and supporting the sizing of initiatives. Own recommendations for promotional thresholds, mechanics, best practice and testing to drive specific KPIs, ensuring briefs are accurate and clearly articulate the customer and marketing hook. In partnership with trading colleagues, distil weekly and monthly performance reporting into actionable short- and long-term insights, identifying reporting improvements that shift focus to the actions required. Maintain a holistic view of sales, traffic, conversion, AOV, margin, stock availability and customer behaviour to inform trading decisions. Oversee landing-page analysis, taking channel traffic into