At a Glance
- Tasks: Create makeup magic and provide exceptional customer service in-store.
- Company: Join the iconic Charlotte Tilbury team in Los Angeles.
- Benefits: Flexible freelance hours, creative environment, and opportunities for personal growth.
- Other info: Collaborative atmosphere with chances to shine at events and product launches.
- Why this job: Be part of a passionate team and make customers feel fabulous every day.
- Qualifications: Experience in makeup artistry and a flair for customer engagement.
The predicted salary is between 24000 - 36000 £ per year.
Description
What the job does:
As a Tilbury Artist (Retail Makeup Artist) you are responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P’s Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury’s exceptional makeup artistry technique and service. The Tilbury Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.
Sales
- Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
- Create Brand awareness through the sharing and demonstration of your product knowledge
- Seat customers for a makeup service
- Demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
- Work collaboratively to achieve and exceed team and counter goals.
- Introduce new product launches
- Consistently promote the Tilbury Touch to the customers
Customer Service
- Lead by example at all times to promote the Tilbury Touch and exceptional customer service
- Deal with customer queries, through the use of sound judgement and achieving positive outcomes
- Seat customers for a makeup service
- Working quickly and accurately in time pressured conditions
- Take every opportunity to extend exceptional customer service beyond the in-store experience. For example; Makeup applications, Charlottetilbury.com, and use of the stores clientele data base to build relationships to continue customer retention. Always in line with Company guidelines
- Follow up extensively with clients to establish a productive, sales producing client base
Team Work
- Assist in the execution of events meeting both booking and sales goals
- Demonstrate a positive and cooperative approach towards your work and your colleagues
- Contribute to individual and team development plans through constructive feedback
- Maintain high standards of timekeeping on counter to ensure team efficiency
- Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
- Recognize and celebrate great performance
Operations
- Ensure that the counter is ‘customer ready’ from open to close of business
- Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day
- Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customer
- Adhere to the Company cash loss prevention procedures and security policies
- Implement visual merchandising, new launch displays and collateral placement as directed by the management team
- Complete administrative tasks in a timely and accurate manner
- Raise operational issues for resolution in a timely manner
Store and Retail Partner Relationships
- Establish and develop a cooperative and mutually respectful relationship with the store retail colleagues
- Maintain the store standards and policies at all times
- Proactively suggest win-win opportunities to drive sales within store colleagues
- Contribute to individual and team development plans through constructive feedback
- Maintain high standards of timekeeping on counter to ensure team efficiency
- Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
- Recognize and celebrate great performance
Freelance Makeup Artist , Los Angeles employer: Charlotte Tilbury
Charlotte Tilbury is an exceptional employer that fosters a vibrant and creative work culture in the heart of Los Angeles. As a Freelance Makeup Artist, you will not only have the opportunity to showcase your artistry but also benefit from ongoing training and development, ensuring your skills remain at the forefront of the beauty industry. With a strong emphasis on teamwork and personal growth, you'll be part of an elite team dedicated to delivering unparalleled customer experiences while achieving sales targets in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance Makeup Artist , Los Angeles
✨Tip Number 1
Get your portfolio sorted! Showcase your best work and make it easy for potential clients to see what you can do. A strong visual representation of your skills is key in the beauty industry.
✨Tip Number 2
Network like a pro! Attend beauty events, workshops, and trade shows in Los Angeles. Meeting people in the industry can lead to amazing opportunities and collaborations that might just land you your next gig.
✨Tip Number 3
Don’t be shy about reaching out! If there’s a brand or store you love, drop them a message. Express your passion for their products and let them know you’re available for freelance work. You never know where a simple email could lead!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented makeup artists like you. It’s a great way to get your foot in the door and show us what you’re made of!
We think you need these skills to ace Freelance Makeup Artist , Los Angeles
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for makeup artistry shine through! We want to see how passionate you are about the Charlotte Tilbury brand and how you can bring that energy to our team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in makeup artistry or customer service. We love seeing how your skills align with our values, so don’t be shy about showcasing your achievements!
Be Personable:Remember, we’re looking for someone who can connect with customers. Use a friendly tone in your application to reflect your personality and show us how you’d create that unique shopping experience for our clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Charlotte Tilbury!
How to prepare for a job interview at Charlotte Tilbury
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Charlotte Tilbury’s product range. Familiarise yourself with the key ingredients, benefits, and application techniques. This will not only show your passion for the brand but also demonstrate your ability to engage customers with confidence.
✨Showcase Your Makeup Skills
Bring a portfolio of your work or be prepared to discuss your previous makeup experiences. If possible, practice a few looks that embody the Charlotte Tilbury style. This will help you illustrate your artistry skills and how you can create that 'makeup magic' in-store.
✨Emphasise Customer Service Excellence
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to ensure a positive experience for clients. Highlighting your proactive approach will resonate well with the brand's values.
✨Team Spirit is Key
Since this role involves working as part of an elite team, be ready to discuss how you collaborate with others. Share experiences where you contributed to team goals or supported colleagues. This will show that you understand the importance of teamwork in achieving success.
