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- Tasks: Lead the EMEA supply chain team, managing customer relationships and optimising processes.
- Company: Join Charlotte Tilbury Beauty, a revolutionary brand in the global beauty industry since 2013.
- Benefits: Enjoy flexible hybrid work, 25 days holiday, inclusive parental leave, and wellness perks.
- Why this job: Be part of a fast-paced, entrepreneurial culture that empowers everyone to shine.
- Qualifications: Experience in supply chain, demand planning, and strong communication skills are essential.
- Other info: Work with a diverse team and enjoy generous product discounts and dog-friendly days.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech – all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role As our business continues to grow at pace, we are looking for a strong leader for our EMEA supply chain function. The remit of the EMEA supply chain team includes customer supply chain for our wholesale and franchise accounts, managing availability on our ecommerce channel and in our stores & overseeing day to day relationships with our 3PLs including our Global hub in Poland. The mission for our EMEA supply chain is to leverage our internal and external partners to provide optimised cost and service to customers and consumers as we scale and to ensure that we are optimising the processes and tools that underpin our operations.
As our EMEA Supply Chain Director you will Team
Ensure our EMEA supply chain team has the best talent and that they develop expertise in end-to-end beauty supply chain alongside the ability to thrive in the fast-paced, entrepreneurial environment of Charlotte Tilbury. Support them with the key activities in scope:
- Order management with wholesale clients across the region
- Close management of net sales projections
- Supply chain set-up for new customers and stores
- Manage inventory in our own store channel
- Ensuring we have the inventory & capacity at our 3PLs to support ecommerce plans
- Work with the commercial teams to convert their business plan into a demand plan
- Inventory control across our 3PLs, stores and consignment stock locations
3PLs
Work with our two EMEA 3PLs (UK and Poland) to ensure we get the right service at the right cost through day to day management and longer term improvement projects
Service
Clearly define service expectations for our different commercial channels and influence internal and external stakeholders to meet these targets through operational and strategic action. Provide clear reporting for service.
Demand Planning
Lead the EMEA demand planning team to ensure they work with the commercial and brand teams to convert the business plans into an accurate demand plan. Ensure the global S&OP process runs smoothly in the EMEA region
Cost
Own the EMEA cost for warehousing and distribution. Report monthly on past performance, opportunities & risks and provide future projections. Build challenging annual cost saving targets in line with business objectives. Define and lead short and long term initiatives to achieve these objectives
Leadership & Relationships
Provide a clear direction for EMEA supply chain.
- Partner with global supply chain functions to achieve EMEA and global goals
- Use strong data analysis and reporting to drive action in the business
- Show and foster in others a strong bias to action and effective escalation with respect to the identification and resolution of issues
- Produce accurate and timely service and cost reports
Other
- Member of global supply chain leadership team working to drive improvement in our supply chain
KPIs
- Employee engagement; Customer Service; Cost to Serve
- Forecast Accuracy & Bias
Reporting Relationships
- Reporting into Director of Global Supply Chain with matrix report into EMEA GMs
- Supporting the regional commercial and finance teams
- Managing direct reports
About you
- Resilience – we are a rapidly growing brand with a fast-paced culture and a challenging agenda of supply chain development in the coming years
- Experience of customer supply chain, demand planning and multi-channel physical distribution
- Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result
- Understanding and commercial awareness of the total supply chain including order management and customer relationships
- Technically astute to evaluate and implement new tools relevant to the task
- Practically minded, comfortable in the detail and outcome focused to \’get the job done\’
- Strong communication and presentation skills to positively influence outcomes
- An entrepreneurial flair, real commerciality and great relationship building abilities!
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We\’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
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EMEA Supply Chain Director employer: Charlotte Tilbury
Contact Detail:
Charlotte Tilbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Supply Chain Director
✨Tip Number 1
Familiarise yourself with the beauty industry, particularly Charlotte Tilbury's unique approach to supply chain management. Understanding their innovative strategies and how they leverage technology can give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the beauty supply chain sector. Attend industry events or join relevant online forums to connect with others who may have insights into the company culture and expectations for the EMEA Supply Chain Director role.
✨Tip Number 3
Prepare to discuss your experience with demand planning and customer supply chains in detail. Be ready to share specific examples of how you've successfully managed projects and improved processes in previous roles, as this will demonstrate your capability to lead the EMEA supply chain team.
✨Tip Number 4
Showcase your leadership skills by highlighting instances where you've influenced stakeholders or driven change within a team. This is crucial for the EMEA Supply Chain Director position, as you'll need to inspire and guide your team while collaborating with global functions.
We think you need these skills to ace EMEA Supply Chain Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain management, particularly in customer supply chain and demand planning. Use specific examples that demonstrate your ability to lead teams and manage relationships with 3PLs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and how your skills align with Charlotte Tilbury's mission. Mention your entrepreneurial flair and provide examples of how you've successfully driven improvements in previous roles.
Highlight Leadership Skills: Emphasise your leadership experience and ability to develop talent within a team. Discuss how you have previously managed cross-functional teams and influenced stakeholders to achieve common goals.
Showcase Data Analysis Skills: Since the role requires strong data analysis capabilities, include examples of how you've used data to drive decisions and improve supply chain processes. Mention any tools or software you are proficient in that are relevant to the role.
How to prepare for a job interview at Charlotte Tilbury
✨Understand the Company Culture
Before your interview, take some time to research Charlotte Tilbury Beauty's culture and values. They emphasise a fast-paced, entrepreneurial environment, so be prepared to discuss how your experiences align with this dynamic atmosphere.
✨Showcase Your Leadership Skills
As an EMEA Supply Chain Director, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams, managed projects, and driven improvements in previous roles to showcase your ability to lead effectively.
✨Be Data-Driven
Charlotte Tilbury Beauty values data analysis and reporting. Be ready to discuss how you've used data to inform decisions, improve processes, or drive action in your previous positions. Highlight specific metrics or KPIs you've worked with.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in supply chain management. Think of real-life situations where you had to make tough decisions or manage conflicts, and be ready to explain your thought process.
