Digital Content Assistant

Digital Content Assistant

City of Westminster Entry level 30000 - 42000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support digital content creation and management for an exciting beauty brand.
  • Company: Join the dynamic team at Charlotte Tilbury, a leader in the beauty industry.
  • Benefits: Enjoy a hybrid work model, generous holiday, and wellness perks.
  • Why this job: Be part of a global dream team and make an impact in digital marketing.
  • Qualifications: Degree educated with a passion for digital content and eCommerce.
  • Other info: Fast-paced environment with opportunities for creativity and growth.

The predicted salary is between 30000 - 42000 Β£ per year.

Overview

As Digital Content Assistant, you will play a key role in bringing Charlotte Tilbury\’s magic to life online. From new product campaigns and brand activations to tech-led enhancements, you\’ll support the delivery of compelling website and app content that excites customers and drives commercial performance. Collaborating with the Digital team, you\’ll help create an innovative, engaging, and inspirational customer journey across our digital platforms.

Responsibilities

  • Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content.
  • Lead on the setup and maintenance of Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business-as-usual activations.
  • Work with the Digital Translation team to ensure designated site and app areas are localised for international markets.
  • Execute daily updates to the app home and shop pages, ensuring content is engaging, relevant, and on brand.
  • Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers, ensuring all assets are uploaded to the CMS on time.
  • Support the creation of app landing pages aligned with campaign and business requirements.
  • Maintain and update loyalty scheme rewards and information pages, ensuring accuracy and visibility of the latest offers.
  • Contribute to content execution for product finder tools across the website and app.
  • Coordinate with trade teams on checkout content updates, ensuring the latest offers are correctly featured.
  • Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy.
  • Assist in the moderation of user-generated content (UGC) in line with brand guidelines.
  • Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights-compliant and seasonally refreshed.
  • Collaborate with the eCommerce Trade team to help optimise content for commercial performance.
  • Contribute to the creation of Free Gift with Purchase marketing messaging across site and app.

Qualifications

  • Educated to degree level
  • Strong interest in Digital and Ecommerce, with a focus on content
  • Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets
  • Ability to prioritise tasks and manage own time
  • Highly organised, with strong attention to detail
  • Genuine, patient, malleable, enthusiastic, and positive attitude
  • Both creative and numerical
  • An innovative, limitless thinker and problem solver
  • Eager to learn and values continued self-development
  • Experience working in Ecommerce and with CMS platforms (Contentful) a plus

Benefits

  • Hybrid model with flexibility in how you work
  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
  • Inclusive parental leave policy
  • Financial security and planning with pension and life assurance
  • Wellness and social benefits including Medicash, Employee Assist Programs
  • Dog-friendly days and spaces
  • Generous product discount and gifting

About Charlotte Tilbury

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. The brand launched in the UK in 2013 and has grown rapidly across channels.

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Digital Content Assistant employer: Charlotte Tilbury

Charlotte Tilbury is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. With a hybrid working model, generous holiday allowance, and a commitment to employee well-being through wellness benefits and a supportive parental leave policy, the company prioritises both personal and professional growth. Joining the team means being part of a dynamic environment that values collaboration and offers unique opportunities to contribute to exciting digital content initiatives.
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Contact Detail:

Charlotte Tilbury Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Digital Content Assistant

✨Tip Number 1

Get to know the company inside out! Research Charlotte Tilbury's brand values, recent campaigns, and their digital presence. This will help you tailor your conversations and show that you're genuinely interested in being part of their magic.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to digital content and eCommerce. Think about how your skills align with the role and be ready to share examples of your past work that demonstrate your creativity and attention to detail.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance at landing that dream job!

We think you need these skills to ace Digital Content Assistant

Content Management System (CMS) proficiency
Digital Content Creation
Ecommerce Knowledge
Project Coordination
Attention to Detail
Time Management
User-Generated Content Moderation
Digital Marketing
Analytical Skills
Creative Problem Solving
Collaboration Skills
Adaptability
Strong Communication Skills
Interest in Digital and Ecommerce

Some tips for your application 🫑

Show Your Passion for Digital Content: When you're writing your application, let us see your enthusiasm for digital content! Share any relevant experiences or projects that highlight your interest in eCommerce and how you can bring Charlotte Tilbury's magic to life online.

Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills with CMS platforms like Contentful and any experience you have with product launches. We want to see how you can contribute to our innovative digital journey!

Be Organised and Detail-Oriented: Since this role requires strong organisational skills, showcase your ability to manage multiple tasks effectively. Mention any tools or methods you use to stay organised, as this will resonate with us at StudySmarter.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!

How to prepare for a job interview at Charlotte Tilbury

✨Know Your Content Management Systems

Familiarise yourself with CMS platforms, especially Contentful, as this role heavily relies on it. Be ready to discuss your experience with similar systems and how you can leverage them to enhance the digital content.

✨Showcase Your Creativity

Prepare examples of how you've contributed to engaging content in previous roles. Think about campaigns or projects where your creative input made a difference, and be ready to share these during the interview.

✨Demonstrate Your Organisational Skills

This position requires juggling multiple tasks and deadlines. Come prepared with examples of how you've successfully managed your time and prioritised tasks in fast-paced environments.

✨Be Ready to Discuss Trends

Stay updated on the latest trends in digital content and eCommerce. Be prepared to discuss how these trends could influence Charlotte Tilbury's online presence and customer engagement strategies.

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