Beauty Expert

Beauty Expert

Cheltenham Part-Time No home office possible
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At a Glance

  • Tasks: As a Retail Artist, you'll empower customers with expert makeup skills and exceptional product knowledge.
  • Company: Join Charlotte Tilbury Beauty, a revolutionary brand transforming the global beauty industry since 2013.
  • Benefits: Enjoy structured training, exclusive product launches, and unique rewards like discounts on gym memberships.
  • Why this job: Be part of a vibrant team that champions creativity, teamwork, and personal growth in a dynamic environment.
  • Qualifications: Ideally, you should have an NVQ-3 in Beauty Therapy and some retail experience.
  • Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.

Retail Artist, John Lewis & Partnerships, Cheltenham

Part-time, 16 hours

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About Your Role

A Charlotte Tilbury Retail Artist is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

As a Retail Artist you will:

  • You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them.
  • “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role.
  • You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
  • You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
  • You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

About you:

  • Ideally an NVQ-3 in Beauty Therapy
  • You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
  • You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
  • Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.

Why join us?

  • We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
  • Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
  • You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
  • Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
  • Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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Beauty Expert employer: Charlotte Tilbury

Charlotte Tilbury Beauty is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to thrive in their roles as Beauty Experts. With structured career development opportunities, exclusive product launches, and unique benefits like 'Tilbury Treats', team members are encouraged to grow and succeed while being part of a globally renowned brand that values creativity and collaboration. Located in Cheltenham, this role offers the chance to be at the forefront of a beauty revolution, making a meaningful impact on customers' lives every day.
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Contact Detail:

Charlotte Tilbury Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Beauty Expert

Tip Number 1

Familiarise yourself with Charlotte Tilbury's product range and brand ethos. Understanding their mission to empower customers will help you connect better during interviews and showcase your passion for the brand.

Tip Number 2

Brush up on your makeup application skills and techniques. Being able to demonstrate your artistry in a practical setting can set you apart from other candidates, so consider practicing on friends or family.

Tip Number 3

Network with current or former employees of Charlotte Tilbury. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

Tip Number 4

Prepare to discuss your experience in fast-paced retail environments. Highlight specific examples where you've exceeded KPIs or contributed to team success, as this aligns with the role's requirements.

We think you need these skills to ace Beauty Expert

Makeup Application Skills
Customer Service Excellence
Product Knowledge in Beauty
Sales Skills
Teamwork and Collaboration
Adaptability to Customer Needs
Communication Skills
Time Management
Passion for Beauty Industry
Ability to Exceed KPIs
Attention to Detail
Emotional Intelligence
Creativity in Artistry

Some tips for your application 🫡

Understand the Brand: Before applying, take some time to understand Charlotte Tilbury Beauty's mission and values. Familiarise yourself with their products and the unique selling points that set them apart in the beauty industry.

Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy or retail. Emphasise any previous roles where you exceeded sales targets or provided exceptional customer service, as these are key aspects of the Retail Artist role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and your admiration for Charlotte Tilbury as a brand. Share specific examples of how your skills and experiences align with the responsibilities of a Retail Artist, particularly your ability to connect with customers.

Showcase Your Artistry Skills: If possible, include a portfolio or links to social media showcasing your makeup artistry. Highlight your adaptability in styles and techniques, demonstrating how you can cater to diverse customer needs.

How to prepare for a job interview at Charlotte Tilbury

Show Your Passion for Beauty

Make sure to express your genuine love for beauty and makeup during the interview. Share your experiences with Charlotte Tilbury products and how they resonate with you. This will demonstrate your enthusiasm and alignment with the brand's mission.

Demonstrate Your Artistry Skills

Be prepared to showcase your makeup application skills, whether through a practical demonstration or by discussing your techniques. Highlight how you adapt your artistry to meet different customer needs, as this is crucial for the Retail Artist role.

Emphasise Teamwork

Since teamwork is a key aspect of the role, share examples of how you've successfully collaborated with others in previous positions. Discuss how you contribute to a positive team environment and how you can help achieve collective goals.

Know the Brand Inside Out

Research Charlotte Tilbury Beauty thoroughly before your interview. Familiarise yourself with their product range, recent launches, and brand values. This knowledge will not only impress your interviewers but also show that you're serious about being part of their team.

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