Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer experiences.
- Company: Join Charlotte Tilbury Beauty, a revolutionary brand in the global beauty industry.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards through Tilbury Treats.
- Why this job: Be part of a vibrant culture that celebrates creativity and empowers you to shine.
- Qualifications: Retail management experience and a genuine passion for the beauty industry are essential.
- Other info: Receive tailored training through Charlotte’s Magic Academy to kickstart your career.
The predicted salary is between 28800 - 43200 £ per year.
Assistant Business Manager, John Lewis & Partners, Solihull
Full-time position
About the Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About Your Role
The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it – you dare to do it.
As a Assistant Business Manager you will
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
About you
- Retail management experience
- A genuine passion for the beauty industry.
- Commercial acumen
- People management experience.
- Strategic planning experience
Why join us?
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
#J-18808-Ljbffr
Assistant Business Manager - New Counter employer: Charlotte Tilbury
Contact Detail:
Charlotte Tilbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Manager - New Counter
✨Tip Number 1
Familiarise yourself with Charlotte Tilbury's brand values and product range. Understanding their ethos and offerings will help you demonstrate your passion for the beauty industry during interviews.
✨Tip Number 2
Network with current or former employees of Charlotte Tilbury Beauty. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your previous retail management experiences in detail. Highlight specific examples where you've driven sales, motivated a team, or enhanced customer experiences, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry. Being knowledgeable about current products and innovations will not only impress during interviews but also show your genuine interest in the field.
We think you need these skills to ace Assistant Business Manager - New Counter
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Business Manager position. Understand the key responsibilities and required skills, such as retail management experience and a passion for the beauty industry.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management and people management. Emphasise any achievements that demonstrate your ability to drive sales and enhance customer experience, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the beauty industry and your alignment with Charlotte Tilbury's values. Use specific examples from your past experiences to illustrate how you can contribute to the team and meet targets.
Showcase Your Passion: In your application, convey your genuine passion for beauty and customer service. Mention any relevant training or experiences that showcase your commitment to excellence in customer engagement and team performance.
How to prepare for a job interview at Charlotte Tilbury
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for the beauty industry during the interview. Share your experiences with beauty products and how they have impacted you, as this will resonate well with the brand's values.
✨Demonstrate Leadership Skills
As an Assistant Business Manager, you'll need to lead by example. Prepare examples of how you've motivated teams in the past and how you plan to create a positive team culture that aligns with Charlotte Tilbury's standards.
✨Prepare for Customer Experience Questions
Expect questions about customer service and how you would enhance the customer experience. Think of specific strategies or initiatives you've implemented before that could apply to this role.
✨Know the Brand Inside Out
Research Charlotte Tilbury Beauty thoroughly. Understand their product range, recent launches, and market position. This knowledge will help you answer questions confidently and show your commitment to the brand.
