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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join the innovative Charlotte Tilbury Beauty team, a global sensation in the beauty industry.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards.
- Why this job: Be part of a vibrant culture that empowers you to shine and grow.
- Qualifications: Retail management experience and a passion for beauty are essential.
- Other info: Embrace a collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‑coding makeup applications for everyone, everywhere, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market‑leading growth, innovative retail and product launches fuelled by industry‑leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of our success and help drive our limitless ambitions.
About Your Role
The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaborate with the Business Manager in supporting seamless day‑to‑day operations on the counter. Not only do you dare to dream it – you dare to do it.
As an Assistant Business Manager you will:
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and create a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in‑store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two‑way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognising and celebrating performance where necessary.
- Be entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
About you:
- Retail management experience.
- A genuine passion for the beauty industry.
- Commercial acumen.
- People management experience.
- Strategic planning experience.
Why join us?
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing a red‑carpet customer experience with follow‑up training provided during your first months of employment.
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets.
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Assistant Business Manager FTC in Southampton employer: Charlotte Tilbury Beauty
Contact Detail:
Charlotte Tilbury Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Manager FTC in Southampton
✨Tip Number 1
Get to know the company inside out! Research Charlotte Tilbury Beauty's values, products, and recent news. This way, when you chat with them, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management and customer service. Think about how you can demonstrate your entrepreneurial spirit and people management skills during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Charlotte Tilbury team.
We think you need these skills to ace Assistant Business Manager FTC in Southampton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the beauty industry shine through! We want to see your enthusiasm for the role and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Assistant Business Manager role. Highlight your retail management experience and any relevant achievements that demonstrate your commercial acumen.
Be Authentic: We value genuine personalities! Don’t be afraid to let your true self come through in your writing. Share your unique perspective and how it aligns with our values at Charlotte Tilbury Beauty.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury Beauty's history, values, and product range. Understanding their mission to empower everyone to feel beautiful will help you align your answers with their brand ethos.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail management experience in detail. Highlight specific examples where you've driven sales, motivated a team, or enhanced customer experiences. This will demonstrate your capability to meet and exceed targets.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like motivating a team during a slow sales period or dealing with a difficult customer. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Emphasise Team Collaboration
Charlotte Tilbury values a cooperative team culture, so be sure to share examples of how you've successfully worked with others in the past. Discuss how you’ve celebrated team successes and fostered a positive environment.
