At a Glance
- Tasks: Lead a team to create magical customer experiences and drive brand success.
- Company: Join the fastest-growing beauty brand on a mission to revolutionise the industry.
- Benefits: Enjoy exclusive product access, staff discounts, and personal development opportunities.
- Other info: Dynamic role with real growth potential and a chance to make an impact.
- Why this job: Be part of a fearless culture that empowers creativity and innovation.
- Qualifications: Proven management experience in fast-paced environments, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
A Charlotte Tilbury Multi‑Site Business Manager is like no other. They are the life and soul of their counters – with commercial acumen, an entrepreneurial spirit, and the ability to lead a unique vision. They are not afraid of change; they pride themselves on it, dreaming it, and living it. They create and drive a magical customer experience through genuine emotional connections, expert artistry and a passion for exceptional products. They are an ultimate role‑model admired by customers and colleagues alike.
As the fastest‑growing beauty brand, we are on a mission to disrupt and revolutionise the beauty industry. We achieve this through spell‑binding products, world‑class artistry, and emotional connections with our global customers and colleagues. Our culture is fearless and innovative – we empower people to think outside the box and grow our business worldwide. Do you dare to dream of being part of something magical? We’re looking for inspirational talent to join our growing magic dream.
Key Accountabilities- Report to the Area Manager and create & drive the ultimate Charlotte Tilbury brand experience, exceeding KPIs and inspiring the team to perform at their best.
- Be a customer‑experience pioneer; turn customers into ambassadors and showcase the true magic of Charlotte Tilbury through product sale, leading by example and encouraging repeat visits.
- Act as a coach and mentor, supporting and developing the team through on‑the‑job training, coaching and ongoing support.
- Collaborate and innovate, building lasting relationships cross‑functionally in retail and head office.
- Proven management experience, operating at Deputy Manager level or above, with a track record of delivering exceptional results across KPIs and people, ideally in a fast‑paced environment such as beauty, retail or FMCG.
- True leadership, believing the strength of the team matches that of the manager, inspiring them to be their best selves and empowering limitless thinking.
- Highly organised, problem‑solving, able to think on feet with an innovative spirit, adapt style and implement processes and routines.
- On‑the‑job training and opportunity to attend Charlotte’s Magic Academy, combining art, commerce and brand values.
- Opportunity to disrupt processes positively and run your business as a true entrepreneur with support from the Business Manager and wider business.
- Real scope for growth and progression supporting personal development.
- Exclusive launch access to new products and a full Charlotte Tilbury look after probation (all iconic product look).
- Incredible staff discount and access to Tilbury Treats, a rewards platform with savings on gym memberships, cinema tickets and more.
Our Mission TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
Multi-Site Beauty Growth Leader in Peterborough employer: Charlotte Tilbury Beauty
Charlotte Tilbury is an exceptional employer, offering a vibrant and innovative work culture that empowers employees to think creatively and drive their own success. With a focus on personal development through on-the-job training and access to Charlotte's Magic Academy, team members can grow their careers while enjoying exclusive product launches and generous staff discounts. Located in East Anglia, this role provides the unique opportunity to lead a passionate team in delivering unforgettable customer experiences, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Beauty Growth Leader in Peterborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, or even pop into local beauty counters to chat with staff. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion! When you get the chance to meet potential employers, let your enthusiasm for beauty shine through. Share your ideas on how to create magical customer experiences and demonstrate your entrepreneurial spirit.
✨Tip Number 3
Prepare for interviews by researching the brand and its products. Familiarise yourself with Charlotte Tilbury’s mission and values, and think about how you can contribute to their vision. This will help you stand out as a candidate who truly gets it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to be part of our magical journey in the beauty industry.
We think you need these skills to ace Multi-Site Beauty Growth Leader in Peterborough
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for beauty and customer experience shine through. We want to see how you connect with our brand and what makes you excited about the role!
Tailor Your CV:Make sure your CV is tailored to highlight your management experience and achievements in similar fast-paced environments. We love seeing how you've exceeded KPIs and inspired teams in your previous roles.
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who embodies the Charlotte Tilbury spirit, so let your unique voice come through in your application. Authenticity is key!
Apply Through Our Website:For the best chance of joining our magical team, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Multi-Site Beauty Growth Leader!
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's products, values, and mission. Understand what makes the brand unique and how it aims to disrupt the beauty industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their vision.
✨Showcase Your Leadership Skills
As a Multi-Site Business Manager, demonstrating your leadership experience is crucial. Prepare specific examples of how you've inspired teams, exceeded KPIs, and created exceptional customer experiences in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Customer-Centric Approach
Charlotte Tilbury values emotional connections with customers. Be ready to discuss how you've turned customers into ambassadors in your past roles. Share stories that highlight your ability to create magical experiences and foster loyalty, as this aligns perfectly with the brand's ethos.
✨Be Ready to Innovate
The role requires an entrepreneurial spirit and innovative thinking. Think of examples where you've successfully disrupted processes or introduced new ideas that led to positive outcomes. Show that you're not just a manager but a forward-thinker who can adapt and thrive in a fast-paced environment.
