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- Tasks: Lead and inspire teams to create magical customer experiences with Charlotte Tilbury products.
- Company: Join the fastest growing beauty brand on a mission to revolutionise the industry.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to Charlotte's Magic Academy.
- Why this job: Be part of a unique culture that empowers creativity and entrepreneurial spirit.
- Qualifications: Proven management experience in fast-paced environments, ideally in beauty or retail.
- Other info: Great opportunities for growth and progression in a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
A Charlotte Tilbury Multi‑Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience by building genuine emotional connections, expert artistry and a passion for exceptional products. They are an ultimate role‑model that both customers and colleagues admire.
As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show‑stopping artistry and by building world‑class emotional connections with our global customers and colleagues alike. Our culture is truly unique – we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally. Do you dare to dream of being part of something magical where the sky is the limit? If so, we are looking for inspirational top talent to be part of our growing magic dream.
Key Accountabilities
Reporting to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPIs and inspiring your team to deliver and be the best they can be. You will be a customer‑experience pioneer—customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customers to return. You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on‑the‑job training, coaching and ongoing support. You are a collaborator and an innovator – you can influence and build lasting relationships cross‑functionally in retail and in head office.
Requirements
Your Skills and Experience
You will have proven management experience and be operating at Deputy Manager level or above. You will have a track record of delivering exceptional results from anything ranging from KPIs to people. Ideally this will be gained from a fast‑paced environment such as beauty, retail or FMCG. You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves and empower them to think in a limitless way. You will be highly organized, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
Benefits
What is in it for you?
You can only be the best when you are set up to succeed – not only do we offer on‑the‑job training. We offer you the opportunity to attend Charlotte's Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte's own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business. The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is the entire products from one of our iconic looks). We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
Our Mission 'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES' WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
Multi-Site Business Manager employer: Charlotte Tilbury Beauty
Contact Detail:
Charlotte Tilbury Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site Business Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, or even hit up social media. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for beauty shine through. We want to see your entrepreneurial spirit and how you can create those magical customer experiences. Be yourself and let them know why you're the perfect fit!
✨Tip Number 3
Prepare for the unexpected! Interviews can throw curveballs, so be ready to think on your feet. Brush up on your problem-solving skills and come armed with examples of how you've led teams or exceeded KPIs in the past. We love a good story!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation. It shows that you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reinforce that magical connection we all strive for!
We think you need these skills to ace Multi-Site Business Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for beauty and customer experience shine through. We want to see how you connect with our brand and what makes you excited about the role!
Be Specific About Your Experience: Highlight your management experience and any specific achievements you've had in previous roles. Use numbers and examples to show how you've exceeded KPIs or inspired your team – we love a good success story!
Tailor Your Application: Make sure to tailor your application to reflect the unique culture and values of Charlotte Tilbury. Show us how you embody an entrepreneurial spirit and can think outside the box – we’re all about innovation!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this magical opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's products and brand ethos. Familiarise yourself with their latest launches and understand what makes them unique in the beauty industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a Multi-Site Business Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, exceeded KPIs, and inspired others. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Emphasise Customer Experience
Since creating magical customer experiences is key, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can turn customers into brand ambassadors and share your ideas on enhancing customer engagement at Charlotte Tilbury.
✨Be Ready to Innovate
Charlotte Tilbury values innovation and an entrepreneurial spirit. Come prepared with ideas on how to disrupt processes positively and improve team performance. Show that you're not just a follower but someone who can think outside the box and drive change within the business.