Visual Merchandising Executive, Southern Europe in London

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‐coding makeup applications for everyone, everywhere, with an easy‐to‐use, easy‐to‐choose, easy‐to‐gift range. Today, the brand continues to break records across countries, channels, and categories, and is scaling at pace.

About the Role

We are looking for a Visual Merchandising Executive, with excellent attention to detail and project management skills, to join our EU Visual Merchandising Team. This role will support the Assistant VM Manager and VM Manager and work closely with the VM Assistant. The Executive will be the VM expert for the Southern Europe region, invest time in perfecting visual merchandising standards across the market, and play a pivotal role in the end‐to‐end business as‐usual running of the Visual Merchandising team.

Responsibilities

• Maintain a standard bible & process for the VM team, keeping all VM documentation up to date per country.
• Own the VM guidelines, across permanent and campaign VM ensuring they are always up to date, informative and user‐friendly.
• Collaborate with the Global and local Visual Merchandising teams to fully immerse in the detail of campaigns & their VM elements.
• Plan future campaigns, execute current campaigns, and review past campaigns for effectiveness.
• Be present at installs and on launch days to ensure highest quality and follow up any snagging efficiently.
• Support the VM Assistant Manager, global and local store design teams to immerse in the detail of new stores & their VM elements; delivering all VM elements required for launch, working closely with Store Design and Retail Operations teams.
• Create the store launch guidelines for sign off and communicate to all teams to support set up and opening.
• End‐to‐end Project Management of BAU updates and product launches, managing multiple supplier timelines, budgets, creative approvals, deliveries and snagging.
• General team admin – raise POs, budget tracking, prop and stock management; weekly calls with suppliers to manage all ongoing BAU projects.
• Imagine creative solutions for the team to help problem solve and drive effectiveness, working with Global VM and Commercial teams on regional adaptations of artwork.
• Conduct range reviews and data analysis, partnering with the commercial team and marketing to inform VM and optimise VM.
• Comfortable with art‐working on InDesign and Illustrator to support artwork of graphics and display units.
• Be the VM expert and champion by passing on knowledge to teams, sharing information and providing VM training sessions with store teams.
• Conduct regular store visits to support teams, mentor, and guide to ensure VM standards and meet across the retail estate.
• Visit stores on key event or launch days to support teams and ensure plans are implemented correctly; you will be the VM contact for store teams.

Who You Will Work With

Reporting to the Assistant Visual Merchandising Manager (South Europe) and working closely with the Store Design & VM team as well as the wider UK & global functions. Work closely with the retail operations and maintenance team, collaborating on VM guidelines and communication to stores, supporting VM standards.

About You

• Some experience in visual merchandising head office, ideally in beauty/retail industries.
• Experience working with VM suppliers, strong project management skills, and confident working with retailers.
• Excellent communicator, building relationships with stakeholders, articulate your point of view and manage multiple stakeholders with ease.
• Ability to ruthlessly prioritise and manage multiple deadlines.
• Collaborative, can work effectively on your own as well.
• Natural curiosity, positive mindset, creative thinking to produce new ideas and concepts that fit the Charlotte Tilbury brand.
• Experience with Microsoft Excel, PowerPoint, Office, Outlook and excellent skills in Photoshop, Illustrator and InDesign.

Why Join Us?

• Be part of a values‐driven, high‐growth, magical journey with the vision to empower everyone to be their best self.
• Hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers.
• Financial security and planning – pension and life assurance for all.
• Wellness and social benefits – Medicash, Employee Assist Programs and regular social connects.
• Dog‐friendly days and spaces.
• Generous product discount and gifting.