At a Glance
- Tasks: Lead the creation and execution of innovative education strategies for the Charlotte Tilbury brand.
- Company: Join a dynamic beauty brand known for its artistry excellence and customer experience.
- Benefits: Enjoy generous staff discounts and access to exclusive rewards and experiences.
- Other info: Opportunity for travel and growth in a fast-paced, creative environment.
- Why this job: Make a real impact in the beauty industry while inspiring others through education.
- Qualifications: Proven experience in education strategy and strong leadership skills required.
The predicted salary is between 60000 - 75000 € per year.
Working in close collaboration with the Head of Retail and reporting into the Retail Director, the Head of Education & Pro will lead the creation, development and execution of a regional service, artistry and social education strategy for the Charlotte Tilbury brand. With a future-focused, innovative and disruptive mindset, the Head of Education & Pro will blend artistry excellence with commercial impact, identifying opportunities to continuously elevate the Magic Experience across every touchpoint— in store, online, on the ground and in the air. This role will act as both brand guardian and growth driver, ensuring education sits at the heart of retail performance.
Role Accountabilities
- Define and execute the regional Education & Pro strategy in partnership with Retail and Global Education teams.
- Champion the Charlotte Tilbury 'Magic Experience', ensuring flawless service standards across all doors.
- Drive engagement with our Learning Management System and evolve our digital learning approach.
- Deliver operational excellence and people‐leadership training, including BM Academy and progression pathways.
- Lead all artistry development, including Global Artistry Certification, NPD, skincare and core training.
- Localise global education content, ensuring it reflects regional needs, retailer nuances and channel differences.
- Create modern, effective training mechanisms, with a strong focus on digitalisation and clarity.
- Own education communication channels, sharing best practice and building community across the region.
- Inspire and lead the Regional Pro Artistry team, ensuring artistry excellence remains the top priority.
- Partner with Retail, Marketing and Events to deliver best‐in‐class experiences, activations and brand moments.
- Oversee the Education & Pro budget, ensuring strong ROI and strategic prioritisation.
- Lead large‐scale educational events, including the annual retail conference.
- Drive the strategy for on‐site bridal services, ensuring exceptional customer satisfaction and growth.
Reporting Relationships
- Reporting to the Retail Director.
- Managing 2 × Regional Training Managers.
- Managing the Education Co‐ordinator.
- Managing the Bridal and Pro & Events Team Managers.
Requirements
- Proven experience building and delivering education strategies that drive growth.
- Innovative approach to training methodology, blending traditional and modern learning techniques.
- Ability to manage the full training cycle (needs assessment, planning, development, coordination, evaluation).
- Strong interpersonal and leadership skills with the ability to influence cross‐functional teams.
- Advanced organisational skills with the ability to manage multiple priorities at pace, creating structure within ambiguity.
- Independent, proactive, self‐starter mindset.
- Experience within Beauty / Premium Retail highly advantageous.
- Open to travel within the UK and internationally.
- Excellent written and verbal communication skills in English.
Benefits
- Generous staff discount to use on our products.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain discounts on a range of products and experiences.
Head of Education & Pro Artistry - FTC 12 months in London employer: Charlotte Tilbury Beauty
Charlotte Tilbury is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about beauty and artistry. With a strong emphasis on employee growth, the Head of Education & Pro Artistry role offers unique opportunities to lead impactful training initiatives while enjoying generous staff discounts and access to exclusive rewards. Located in a vibrant retail environment, this position allows you to blend creativity with commercial success, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Education & Pro Artistry - FTC 12 months in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, especially those connected to Charlotte Tilbury. Attend events, join online forums, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your previous education strategies and artistry work. When you get the chance to chat with hiring managers, use this as a visual aid to demonstrate how you can elevate the Magic Experience.
✨Tip Number 3
Prepare for interviews by researching the latest trends in beauty education and retail. Be ready to discuss how you can blend innovative training methods with commercial impact. We want to see your passion for the brand and how you can drive growth!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Charlotte Tilbury family. Let’s make magic happen together!
We think you need these skills to ace Head of Education & Pro Artistry - FTC 12 months in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Education & Pro Artistry role. Highlight your innovative approach and any relevant experience in beauty or premium retail.
Showcase Your Leadership Skills:We want to see how you've led teams and driven growth in previous roles. Use examples that demonstrate your ability to inspire and manage cross-functional teams, especially in a fast-paced environment.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and ideas for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Know the Brand Inside Out
Before your interview, dive deep into the Charlotte Tilbury brand. Understand their products, values, and what makes the 'Magic Experience' unique. This knowledge will help you demonstrate your passion and alignment with their vision.
✨Showcase Your Leadership Skills
As a Head of Education & Pro Artistry, you'll need to inspire and lead teams. Prepare examples from your past experiences where you've successfully led initiatives or teams, especially in education or training contexts. Highlight your ability to influence and drive growth.
✨Be Ready to Discuss Innovation
This role requires a future-focused mindset. Think about innovative training methodologies you've implemented before. Be prepared to discuss how you can blend traditional and modern techniques to elevate the education strategy at Charlotte Tilbury.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage multiple priorities. Think of scenarios where you've had to create structure in ambiguous situations or deliver exceptional results under pressure. Use the STAR method to structure your responses.
