Charlotte Tilbury Beauty is seeking a Customer Care Advisor to deliver exceptional brand experiences across email, phone and live chat. You will resolve queries, guide orders, and manage returns while upholding SLAs and maintaining a customer‑first approach.
The role operates on three shift patterns with a hybrid model; office presence is 2 days per month on a core shift, with flexibility to adapt to business needs.
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Hybrid Customer Care Advisor — Global Beauty Brand employer: Charlotte Tilbury Beauty
Charlotte Tilbury Beauty is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to innovate and grow within a fast-paced environment. With a strong commitment to employee well-being, the company offers flexible hybrid working, generous holiday allowances, and unique perks like dog-friendly days, all while championing diversity and creativity. Joining the #DreamTeam means being part of a global beauty phenomenon where your contributions directly impact the brand's mission to inspire confidence in everyone, everywhere.
