At a Glance
- Tasks: Lead quality activities for innovative makeup and skincare products, ensuring top-notch standards.
- Company: Join a dynamic global cosmetics company based in London.
- Benefits: Enjoy a hybrid work model, 25 days holiday, and wellness perks.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact on product quality in the exciting cosmetics industry.
- Qualifications: Degree in Chemistry or related field; experience in cosmetics quality roles required.
The predicted salary is between 45000 - 55000 £ per year.
Role Overview: Quality Assistant Manager in the Global Quality team based in London, responsible for managing product quality for Makeup and Skin Care categories and delivering high‑performing, high‑quality products.
Key Responsibilities
- Quality in Development & Quality Control
- Lead and coordinate quality activities for new NPD projects
- Design and evaluate stability and compatibility studies and other relevant tests
- Define defects range boards, review and approve product specifications, attend line trials, approve trial reports, and sign off on development and mass production samples
- Issue internal finished goods specifications
- Review and issue Certificates of Analysis and other QC documentation weekly for international markets such as India, Indonesia and the US
- Organise inbound inspections and prepare documentation for global warehouses in accordance with AQL international standards
- Monitor and evaluate results of testing with external laboratories for new developments and existing products
- Support colour matching and colour approvals when required
- Quality Compliance
- Manage non‑conformities, changes, and improvement plans (corrective/preventative)
- Prepare quarterly updates on quality KPIs
- Monitor monthly customer complaints and trends on returned products
- Ensure customer complaints are managed effectively and escalated when needed
- Maintain the QMS software, keeping documents and information up to date
- Issue and circulate SOPs, work instructions and protocols
- Participate in the evaluation and qualification of critical suppliers
Who You Will Work With
- Reporting to Global Quality Manager
- Partnering with NPD, Packaging, Supply, Commercial and Procurement teams
- Interacting daily with contract manufacturers and packaging component suppliers
Qualifications & Experience
- Bachelor's degree in Chemistry, Pharmacy, Engineering or a related scientific field
- Significant experience in a quality role within the cosmetics industry
- Good understanding of formulas, cosmetics development and production
- Knowledge of cosmetic regulations (EC 1223/2009, FDA cGMP, CSAR, etc.) and international quality standards (ISO 9001, ISO 22716, ISO 2859)
- Proficiency in Microsoft Office (Excel, PowerPoint, project tools)
About You
- Strong analytical approach and problem‑solving skills
- Excellent attention to detail, comfortable in a fast‑paced environment and passionate with a 'can‑do' attitude
- Self‑motivated and committed to delivering results
- Passionate about the cosmetic industry and quality processes
- Demonstrates a commitment to growth and self‑development
Benefits
- Hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday, plus bank holidays, with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting journey
- Financial security and planning with pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work on allocated dog‑friendly days and spaces
- Generous product discount and gifting
Global Quality Assistant Manager employer: Charlotte Tilbury Beauty
As a Global Quality Assistant Manager in our London-based team, you will thrive in a dynamic and inclusive work culture that prioritises employee well-being and professional growth. We offer a hybrid working model, generous holiday allowances, and unique perks like dog-friendly days, ensuring a balanced and fulfilling work-life experience. Join us to be part of a passionate team dedicated to delivering high-quality products while enjoying comprehensive benefits and opportunities for personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Global Quality Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the cosmetics industry, especially those working in quality roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of cosmetic regulations and quality standards. Be ready to discuss how your experience aligns with the role of Global Quality Assistant Manager. Show us your passion for quality processes!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or message can show your enthusiasm and keep you on the radar of hiring managers.
✨Tip Number 4
Showcase your analytical skills during interviews. Prepare examples of how you've tackled quality issues in the past. We love candidates who can demonstrate a strong problem-solving approach and a 'can-do' attitude!
We think you need these skills to ace Global Quality Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Global Quality Assistant Manager role. Highlight your experience in quality control and product development, especially in the cosmetics industry. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality processes in the cosmetics industry. Share specific examples of your achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Analytical Skills:Since this role requires strong analytical skills, make sure to mention any relevant experiences where you've successfully solved problems or improved processes. We love seeing how you approach challenges and deliver results!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Know Your Quality Standards
Familiarise yourself with the key quality standards relevant to the cosmetics industry, such as ISO 9001 and EC 1223/2009. Being able to discuss these regulations confidently will show your understanding of the role and its requirements.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical approach and problem-solving skills. Think of specific instances where you identified a quality issue and how you resolved it, as this will demonstrate your capability in a fast-paced environment.
✨Understand the Product Lifecycle
Brush up on the product development lifecycle, especially in relation to makeup and skincare. Be ready to discuss how you would lead quality activities for new NPD projects and your experience with stability and compatibility studies.
✨Engage with the Team Dynamics
Since you'll be working closely with various teams, prepare to talk about your collaborative experiences. Highlight how you've partnered with different departments like NPD or Supply in past roles to ensure product quality and compliance.
