At a Glance
- Tasks: Lead the creation and execution of innovative education strategies for the Charlotte Tilbury brand.
- Company: Join a dynamic beauty brand known for its artistry excellence and customer experience.
- Benefits: Enjoy generous staff discounts and access to exclusive rewards and experiences.
- Other info: Opportunity for travel and collaboration with cross-functional teams.
- Why this job: Make a real impact in the beauty industry while driving growth and creativity.
- Qualifications: Proven experience in education strategy and strong leadership skills required.
The predicted salary is between 60000 - 75000 € per year.
Working in close collaboration with the Head of Retail and reporting into the Retail Director, the Head of Education & Pro will lead the creation, development and execution of a regional service, artistry and social education strategy for the Charlotte Tilbury brand. With a future-focused, innovative and disruptive mindset, the Head of Education & Pro will blend artistry excellence with commercial impact, identifying opportunities to continuously elevate the Magic Experience across every touchpoint— in store, online, on the ground and in the air. This role will act as both brand guardian and growth driver, ensuring education sits at the heart of retail performance.
Role Accountabilities
- Define and execute the regional Education & Pro strategy in partnership with Retail and Global Education teams
- Champion the Charlotte Tilbury “Magic Experience”, ensuring flawless service standards across all doors
- Drive engagement with our Learning Management System and evolve our digital learning approach
- Deliver operational excellence and people‑leadership training, including BM Academy and progression pathways
- Lead all artistry development, including Global Artistry Certification, NPD, skincare and core training
- Localise global education content, ensuring it reflects regional needs, retailer nuances and channel differences
- Create modern, effective training mechanisms, with a strong focus on digitalisation and clarity
- Own education communication channels, sharing best practice and building community across the region
- Inspire and lead the Regional Pro Artistry team, ensuring artistry excellence remains the top priority
- Partner with Retail, Marketing and Events to deliver best‑in‑class experiences, activations and brand moments
- Oversee the Education & Pro budget, ensuring strong ROI and strategic prioritisation
- Lead large‑scale educational events, including the annual retail conference
- Drive the strategy for on‑site bridal services, ensuring exceptional customer satisfaction and growth
Reporting Relationships
- Reporting to the Retail Director
- Managing 2 × Regional Training Managers
- Managing the Education Co‑ordinator
- Managing the Bridal and Pro & Events Team Managers
Requirements
- Proven experience building and delivering education strategies that drive growth
- Innovative approach to training methodology, blending traditional and modern learning techniques
- Ability to manage the full training cycle (needs assessment, planning, development, coordination, evaluation)
- Strong interpersonal and leadership skills with the ability to influence cross‑functional teams
- Advanced organisational skills with the ability to manage multiple priorities at pace, creating structure within ambiguity
- Independent, proactive, self‑starter mindset
- Experience within Beauty / Premium Retail highly advantageous
- Open to travel within the UK and internationally
- Excellent written and verbal communication skills in English
Benefits
- Generous staff discount to use on our products
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain discounts on a range of products and experiences
Head of Education & Pro Artistry - FTC 12 months in Glasgow employer: Charlotte Tilbury Beauty
Charlotte Tilbury is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about beauty and artistry. With a strong emphasis on employee growth, the company offers comprehensive training programmes and leadership opportunities, ensuring that every team member can thrive and contribute to the brand's success. Located in a vibrant retail environment, employees benefit from generous discounts, a unique rewards platform, and the chance to be part of a forward-thinking team that prioritises excellence and creativity in every aspect of the customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Education & Pro Artistry - FTC 12 months in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, especially those connected to Charlotte Tilbury. Attend events, join online forums, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your previous education strategies and artistry projects. This is your chance to demonstrate how you can elevate the Magic Experience. Bring it along to interviews or share it during networking chats.
✨Tip Number 3
Stay updated with industry trends! Follow beauty blogs, attend webinars, and keep an eye on what’s happening in the world of retail education. This knowledge will not only help you in interviews but also show that you’re genuinely passionate about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Charlotte Tilbury team. Don’t forget to tailor your application to highlight how you can drive growth and innovation in education!
We think you need these skills to ace Head of Education & Pro Artistry - FTC 12 months in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Education & Pro Artistry role. Highlight your innovative approach and any relevant experience in beauty or premium retail.
Showcase Your Leadership Skills:We want to see how you’ve led teams and driven growth in previous roles. Share examples of how you've inspired others and managed training programmes, especially those that blend traditional and modern techniques.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas and ensure your passion for education and artistry shines through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Charlotte Tilbury.
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Know the Brand Inside Out
Before your interview, dive deep into the Charlotte Tilbury brand. Understand their products, values, and the 'Magic Experience' they promote. This knowledge will not only impress but also help you align your vision with theirs.
✨Showcase Your Innovative Mindset
This role requires a future-focused and innovative approach. Prepare examples of how you've blended traditional and modern training techniques in your past roles. Highlight any creative strategies you've implemented that drove growth.
✨Demonstrate Leadership Skills
As a potential leader, be ready to discuss your experience in managing teams and influencing cross-functional collaboration. Share specific instances where your leadership made a significant impact on training or education strategies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, like managing multiple priorities or leading large-scale events. Think of scenarios from your past experiences where you successfully navigated challenges and delivered results.
