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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the innovative Charlotte Tilbury Beauty team at John Lewis & Partners.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards.
- Other info: Embrace a vibrant culture with opportunities for personal and professional growth.
- Why this job: Be part of a global beauty sensation and make a real impact in retail.
- Qualifications: Retail management experience and a passion for the beauty industry are essential.
The predicted salary is between 30000 - 40000 £ per year.
About The Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‑coding makeup applications for everyone, everywhere, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market‑leading growth, innovative retail and product launches fuelled by industry‑leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.
About Your Role
The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it - you dare to do it.
- Drive financial results in store to meet and exceed targets and key performance indicators
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance
- Lead by example to promote exceptional customer service and creating a customer experience
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
- Take every opportunity to extend exceptional customer service beyond the in‑store experience; driving the customer database for direct marketing opportunities
- Implement individual and team development plans, conducting regular reviews that encourage two‑way feedback and coaching
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves
About You
- Retail management experience
- A genuine passion for the beauty industry
- Commercial acumen
- People management experience
- Strategic planning experience
Why join us?
- We offer a structured induction programme – Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow‑up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Assistant Business Manager in Exeter employer: Charlotte Tilbury Beauty
Contact Detail:
Charlotte Tilbury Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Manager in Exeter
✨Tip Number 1
Get to know the brand inside out! Research Charlotte Tilbury's products, values, and recent campaigns. This will not only help you in interviews but also show your genuine passion for the beauty industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for role-play scenarios during interviews. As an Assistant Business Manager, you'll need to demonstrate your customer service skills and team leadership. Practise how you'd handle different situations with your team and customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Charlotte Tilbury family. Don’t miss out!
We think you need these skills to ace Assistant Business Manager in Exeter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the beauty industry shine through. We want to see that you genuinely care about the brand and its values, so don’t hold back on expressing your love for all things beauty!
Tailor Your CV: Make sure your CV is tailored specifically for the Assistant Business Manager role. Highlight your retail management experience and any relevant achievements that demonstrate your ability to drive sales and lead a team. We love seeing how you can contribute to our success!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Use it to showcase your strategic planning skills and people management experience. Remember, we’re looking for someone who can inspire and motivate a team, so make that clear!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and ready to take the first step in joining our Dream Team!
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's history, values, and product range. Understanding the brand's ethos will not only impress your interviewers but also help you articulate how you can contribute to their mission of empowering beauty.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail management experiences in detail. Highlight specific examples where you've driven sales, motivated a team, or enhanced customer experiences. This will demonstrate your capability to meet and exceed targets as an Assistant Business Manager.
✨Emphasise Customer-Centric Leadership
Prepare to share your strategies for creating exceptional customer experiences. Think of innovative ways you've engaged customers in the past and how you plan to bring that same energy to Charlotte Tilbury. They want to see your passion for customer service!
✨Bring Your Entrepreneurial Spirit
Charlotte Tilbury values disruptive thinking and entrepreneurial spirit. Come equipped with ideas for events or initiatives that could drive commercial success in-store. This shows you're proactive and ready to contribute to the brand's limitless ambitions.