Digital Content Assistant - 12-month FTC
Digital Content Assistant - 12-month FTC

Digital Content Assistant - 12-month FTC

London Temporary 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Bring Charlotte Tilbury's magic to life online through engaging digital content.
  • Company: Join a fast-growing, innovative beauty brand with a vibrant culture.
  • Benefits: Flexible hybrid work, 25 days holiday, wellness perks, and generous product discounts.
  • Why this job: Be part of a dynamic team that empowers everyone to be their best selves.
  • Qualifications: Degree educated with a passion for digital content and eCommerce.
  • Other info: Exciting opportunities for growth in a supportive, diverse environment.

The predicted salary is between 30000 - 42000 £ per year.

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‐coding makeup applications for everyone, everywhere, with an easy‐to‐use, easy‐to‐choose, easy‐to‐gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market‐leading growth, innovative retail and product launches fuelled by industry‐leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.

About the role

As Digital Content Assistant, you will play a key role in bringing Charlotte Tilbury's magic to life online. From new product campaigns and brand activations to tech‐led enhancements, you'll support the delivery of compelling website and app content that excites customers and drives commercial performance. Collaborating with the Digital team, you'll help create an innovative, engaging, and inspirational customer journey across our digital platforms.

As a Digital Content Assistant you will:

  • Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content.
  • Lead on the setup and maintenance Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business‐as‐usual activations.
  • Work with the Digital Translation team to ensure designated site and app areas are localised for international markets.
  • Execute daily updates to the app home and shop pages, ensuring content is engaging, relevant, and on brand.
  • Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers ensuring all assets are uploaded to the CMS on time.
  • Support the creation of app landing pages aligned with campaign and business requirements.
  • Maintain and update loyalty scheme rewards and information pages, ensuring accuracy and visibility of the latest offers.
  • Contribute to content execution for product finder tools across the website and app.
  • Coordinate with trade teams on checkout content updates, ensuring the latest offers are correctly featured.
  • Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy.
  • Assist in the moderation of user‐generated content (UGC) in line with brand guidelines.
  • Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights‐compliant and seasonally refreshed.
  • Collaborate with the eCommerce Trade team to help optimise content for commercial performance.
  • Contribute to the creation of Free Gift with Purchase marketing messaging across site and app.

Who you will work with

You will report into the Website and App Content Manager.

About you

  • Educated to degree level.
  • Strong interest in Digital and Ecommerce, with a focus on content.
  • Comfortable working in a fast‐paced, continually adapting environment with multiple moving projects and targets.
  • Ability to prioritise tasks and manage own time is imperative.
  • Highly organised, with strong attention to detail.
  • Genuine, patient, malleable, enthusiastic, and positive attitude.
  • Both creative and numerical.
  • An innovative, limitless thinker and problem solver.
  • Eager to learn and values continued self‐development.
  • Experience working in Ecommerce and with CMS platforms (Contentful) a plus.

Charlotte Tilbury is a fast‐paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

  • Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
  • We’re a hybrid model with flexibility, allowing you to work how best suits you.
  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
  • Financial security and planning with our pension and life assurance for all.
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
  • Bring your furry friend to work with you on our allocated dog friendly days and spaces.
  • And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Digital Content Assistant - 12-month FTC employer: Charlotte Tilbury Beauty

Charlotte Tilbury Beauty is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. With a commitment to employee growth, the company offers flexible working arrangements, generous holiday allowances, and a supportive parental leave policy, all while encouraging a diverse workforce. Join us in our mission to empower everyone to be their best selves, and enjoy unique perks like dog-friendly days and a fantastic product discount.
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Contact Detail:

Charlotte Tilbury Beauty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Content Assistant - 12-month FTC

Tip Number 1

Get to know the brand inside out! Research Charlotte Tilbury Beauty's products, campaigns, and values. This will help you tailor your conversations and show genuine interest during interviews.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

Tip Number 3

Prepare for the interview by practising common questions and thinking about how your skills align with the role. Be ready to share examples of your past work that demonstrate your creativity and problem-solving abilities.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Dream Team at Charlotte Tilbury Beauty.

We think you need these skills to ace Digital Content Assistant - 12-month FTC

Content Management System (CMS) proficiency
Digital Content Creation
Ecommerce Knowledge
Attention to Detail
Project Coordination
User-Generated Content Moderation
Digital Marketing
Analytical Skills
Time Management
Creative Thinking
Problem-Solving Skills
Collaboration Skills
Adaptability
Strong Communication Skills

Some tips for your application 🫡

Show Your Passion for Digital Content: When you're writing your application, let your enthusiasm for digital content shine through! Share any relevant experiences or projects that highlight your interest in eCommerce and how you can contribute to our magic.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Digital Content Assistant role. Highlight your skills with CMS platforms like Contentful and any experience you have in creating engaging online content. We want to see how you fit into our Dream Team!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can manage multiple projects, so show us your organisational skills right from the start!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our magical journey at Charlotte Tilbury Beauty!

How to prepare for a job interview at Charlotte Tilbury Beauty

Know Your Digital Content

Familiarise yourself with the latest trends in digital content and eCommerce. Research Charlotte Tilbury's online presence, including their website and app, to understand how they engage customers. Be ready to discuss specific examples of content that excites you and how you can contribute to their innovative approach.

Showcase Your Organisational Skills

As a Digital Content Assistant, you'll need to juggle multiple tasks. Prepare to share examples from your past experiences where you've successfully managed competing priorities. Highlight your ability to stay organised and detail-oriented, especially when working on product launches or updates.

Embrace the Brand's Magic

Charlotte Tilbury is all about creating magic in beauty. During your interview, express your enthusiasm for the brand and its mission. Share how you can bring that magic to life through engaging content and innovative ideas. Show them you're not just a fit for the role, but also for the brand's culture.

Prepare for Technical Questions

Since the role involves working with CMS platforms like Contentful, brush up on your technical knowledge. Be prepared to discuss your experience with content management systems and any relevant tools you've used. If you have examples of how you've optimised content for performance, be sure to mention those!

Digital Content Assistant - 12-month FTC
Charlotte Tilbury Beauty
Location: London

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