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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join Charlotte Tilbury Beauty, a revolutionary brand in the global beauty industry.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards.
- Why this job: Be part of a vibrant culture that celebrates creativity and empowers individuals.
- Qualifications: Seeking passionate individuals with strong leadership and interpersonal skills.
- Other info: Experience a structured induction programme and ongoing training for success.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Business Manager, Charlotte Tilbury, John Lewis & Partners, Solihull — Full-time position.
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
Responsibilities
- Deliver weekly and monthly productivity reporting to the Field Sales Manager
- Driving sales success through motivation of the team to hit daily and monthly KPI targets
- Leading a #1 team through daily briefs, performance 121 meetings, tilbury theatre eventing and general line management
- Monthly rota scheduling, payroll budgeting and forecasting (responding to trading conditions)
- Working and liaising with host store partners and senior stakeholders, ensuring brand compliance with policies and procedures
- Monitor stock levels through managing sales, audits and counts, analysing all information available to provide proactive counsel to the Field Sales Manager on stock lines
- People planning, ongoing talent management and succession planning of the team
- Acts with integrity when dealing with complex people matters, adhering to People policies and processes, seeking advice and guidance when necessary
- Owning the end-to-end recruitment process in your store, proactively sourcing exceptional talent and providing a magical candidate experience to all applicants
- Identify the training needs of the team in collaboration with the Field Training Manager and provide feedback about advancement in opportunity areas
- Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth
- Ensure the best customer experience is being delivered, embedding the magic service methodology, and building brand awareness by creating lasting emotional connections with customers
- Own your counter metrics and unlock the steps that need to be taken to manage future risks and opportunities
- Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success
- Adhere to health and safety guidance in the workplace
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves
- Naturally creative, seeking innovative ways to over perform and deliver
- An entrepreneurial mindset, focusing on the ‘why?\’ and taking risks to reach for ‘wow\’ results
- Assertive with energy and drive to succeed
- Strong emotional intelligence and engaging personable skills that can be adapted to suit
- Ability to build and maintain strong relationships with your team and stakeholders
- Acts with integrity and isn\’t reluctant to hold ownership
Why join us?
- We offer a structured induction programme – Charlotte\’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte\’s Magic Academy so you can be a true brand advocate
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can\’t buy\’ discounts on anything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Industries
Industries
- Technology, Information and Internet
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Business Manager - New Counter employer: Charlotte Tilbury Beauty
Contact Detail:
Charlotte Tilbury Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager - New Counter
✨Tip Number 1
Familiarise yourself with Charlotte Tilbury's brand values and mission. Understanding their commitment to empowering individuals and celebrating diversity will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Charlotte Tilbury, especially those in managerial roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Stay updated on the latest trends in the beauty industry and Charlotte Tilbury's recent product launches. Being knowledgeable about their offerings and market position will demonstrate your passion and commitment to the role.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams to achieve KPIs. Use specific examples from your past experiences that showcase your ability to drive sales and enhance customer experiences.
We think you need these skills to ace Business Manager - New Counter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Business Manager role. Focus on your achievements in sales, team management, and customer service to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of Charlotte Tilbury's brand values. Mention specific examples of how you have driven sales success and motivated teams in previous roles.
Highlight Your Leadership Skills: In your application, emphasise your leadership experience and ability to manage a team effectively. Discuss any relevant training or mentoring you have provided, as well as your approach to talent management and succession planning.
Showcase Your Creativity: Charlotte Tilbury values innovative thinking. Include examples of how you have proposed and executed creative plans or events that led to commercial success in your previous roles. This will demonstrate your entrepreneurial mindset.
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry and Charlotte Tilbury's brand. Share your personal experiences with their products and how they resonate with you, as this will demonstrate your genuine interest in the role.
✨Prepare for KPI Discussions
Since the role involves driving sales success and meeting KPIs, be ready to discuss your previous experiences with sales targets. Prepare specific examples of how you've motivated a team to achieve goals and how you measure success.
✨Emphasise Team Leadership Skills
Highlight your experience in leading teams and managing performance. Discuss your approach to one-on-one meetings, training needs assessments, and how you foster a positive team culture that aligns with the company's values.
✨Demonstrate Emotional Intelligence
Given the importance of building relationships with both customers and stakeholders, be prepared to share examples of how you've successfully navigated complex people matters. Show that you can adapt your communication style to suit different audiences.
