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- Tasks: Lead a dynamic team to achieve sales and operational targets while creating magical customer experiences.
- Company: Join Charlotte Tilbury Beauty, a revolutionary brand in the global beauty industry since 2013.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards like discounts on gym memberships.
- Why this job: Be part of a vibrant culture that embraces creativity, challenges, and limitless ambitions.
- Qualifications: Strong communication skills and a passion for beauty; experience in team management is a plus.
- Other info: Structured induction programme and ongoing training to help you shine as a brand ambassador.
The predicted salary is between 28800 - 43200 £ per year.
Business Manager, Charlotte Tilbury, Westfield White City Full-time position About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About Your Role You act as the ultimate Charlotte Tilbury ambassador by leading and engaging your team with the unique Tilbury vision. You are a dynamic and inspirational Business Manager who is a true coach that helps develop the team to achieve all sales and operational targets. You demonstrate the ability to recruit and train #1 talent for expert artistry and never-ending Tilbury Theatre. You are flexible and a strong communicator that has the capability of guiding and supporting the team. You pride yourself on creating and driving magical customer experience by building genuine emotional connections. You think limitlessly, not only do you dare to dream it – you dare to do it. As a Charlotte Tilbury Business Manager you will Deliver weekly and Monthly productivity reporting to the Field Sales Manager Driving sales success through motivation of the team to hit daily and monthly KPI targets Leading a #1 team through daily briefs, performance 121 meetings, tilbury theatre eventing and general line management Monthly rota scheduling, payroll budgeting and forecasting (responding to trading conditions) Working and liaising with host store partners and senior stakeholders, ensuring brand compliance with policies and procedures Monitor stock levels through managing sales, audits and counts, analysing all information available to provide proactive counsel to the Field Sales Manager on stock lines People planning, ongoing talent management and succession planning of the team. Acts with integrity when dealing with complex people matters, adhering to People policies and processes, seeking advice and guidance when necessary Owning the end-to-end recruitment process in your store, proactively sourcing exceptional talent and providing a magical candidate experience to all applicants Identify the training needs of the team in collaboration with the Field Training Manager and provide feedback about advancement in opportunity areas Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth Ensure the best customer experience is being delivered, embedding the magic service methodology, and building brand awareness by creating lasting emotional connections with customers Own your counter metrics and unlock the steps that need to be taken to manage future risks and opportunities Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success Adhere to health and safety guidance in the workplace Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves Naturally creative, seeking innovative ways to over perform and deliver An entrepreneurial mindset, focusing on the ‘why?\’ and taking risks to reach for ‘wow\’ results Assertive with energy and drive to succeed Strong emotional intelligence and engaging personable skills that can be adapted to suit Ability to build and maintain strong relationships with your team and stakeholders Acts with integrity and isn\’t reluctant to hold ownership Why join us? We offer a structured induction programme – Charlotte\’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte\’s Magic Academy so you can be a true brand advocate Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can\’t buy\’ discounts on anything from gym memberships to cinema tickets Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Industries Technology, Information and Internet Referrals increase your chances of interviewing at Charlotte Tilbury Beauty by 2x Sign in to set job alerts for “Business Manager” roles. 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Business Manager employer: Charlotte Tilbury Beauty
Contact Detail:
Charlotte Tilbury Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Familiarise yourself with Charlotte Tilbury's brand values and mission. Understanding their commitment to empowering beauty and creating emotional connections with customers will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated teams in the past. Highlighting your ability to drive sales and create a positive team culture will resonate well with the hiring managers.
✨Tip Number 3
Research the latest trends in the beauty industry, especially those relevant to Charlotte Tilbury. Being knowledgeable about current market dynamics and product launches can set you apart as a candidate who is truly passionate about the brand.
✨Tip Number 4
Network with current or former employees of Charlotte Tilbury. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for tailoring your approach during the application process.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Charlotte Tilbury Beauty's mission, values, and product offerings. This will help you tailor your application to reflect the brand's ethos and demonstrate your passion for their vision.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management, team leadership, and customer service. Use specific examples that showcase your ability to drive sales and create exceptional customer experiences.
Showcase Your Leadership Skills: As a Business Manager, you'll need to lead and inspire a team. Include examples of how you've successfully managed teams, developed talent, and achieved targets in your past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the job description. Be sure to express your enthusiasm for the role and how you can contribute to the success of Charlotte Tilbury Beauty.
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry and Charlotte Tilbury's unique vision. Share personal experiences with the brand or products, and demonstrate how you can embody the brand's values in your role.
✨Demonstrate Leadership Skills
As a Business Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching style and how you've motivated others to achieve their goals.
✨Prepare for KPI Discussions
Understand the key performance indicators relevant to the role and be ready to discuss how you would drive sales success. Bring insights on how you've previously met or exceeded targets and how you plan to do so at Charlotte Tilbury.
✨Emphasise Customer Experience
Charlotte Tilbury places a strong emphasis on creating magical customer experiences. Be prepared to discuss your approach to customer service and how you would build genuine emotional connections with customers to enhance their experience.
