At a Glance
- Tasks: Empower customers to feel beautiful through expert artistry and exceptional product knowledge.
- Company: Join the global beauty phenomenon, Charlotte Tilbury Beauty.
- Benefits: Magical benefits, structured career development, and wellness support.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Be part of a brand that transforms beauty and inspires confidence.
- Qualifications: NVQ-3 in Beauty Therapy and experience in fast-paced retail environments.
The predicted salary is between 20250 - 24750 £ per year.
About Charlotte Tilbury Beauty
Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
40 hour contract – Permanent contract
Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We're bold. We're disruptive. We're powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us. If you're ready to create magic, inspire confidence and glow with purpose, this is your moment. Step into a career where you don't just work in beauty - you make dreams come true.
About Your Role
A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody - and you can adapt your style to suit the needs of your customer.
- You can work at a fast pace to achieve and exceed KPI's.
- You feed on the buzz of achieving your goals and being the best you can be.
- You not only meet expectations - you exceed them.
- “Teamwork makes the dream work” - is your working motto.
- You build solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role.
- You champion the art of world‑class artistry and an impeccable customer experience.
- You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
- You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
- You follow the company grooming standards to a tee - you know what good looks like and are not afraid to display this.
About You
- Ideally an NVQ-3 in Beauty Therapy.
- You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
- You aspire to be part of a beauty brand that disrupts the way it is seen - and continues to grow.
- You love all things Charlotte Tilbury - and are not afraid to spread the word.
- Ideally you will have experience in applying makeup - and knowing how to adapt your style to different customers with different needs.
Why join us?
- We provide a range of magical benefits tailored to each region.
- Be a part of our values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
- We offer a structured induction programme - Start of a Dream. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
- Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
- Structured career development. Our team of industry experts will support and work with you to explore your learning potential and career goals.
- Wellness and social benefits including Assist Programs and regular social connects with colleagues.
At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.
Beauty Expert - Boots Aberdeen employer: Charlotte Tilbury Beauty
Charlotte Tilbury Beauty is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to innovate and grow within a fast-paced environment. With a strong commitment to employee well-being, the company offers flexible hybrid working, generous holiday allowances, and unique perks like dog-friendly days, all while championing diversity and creativity. Joining the #DreamTeam means being part of a global beauty phenomenon where your contributions directly impact the brand's mission to inspire confidence in everyone, everywhere.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Expert - Boots Aberdeen
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Charlotte Tilbury Beauty, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Charlotte Tilbury Beauty!
We think you need these skills to ace Beauty Expert - Boots Aberdeen
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Charlotte Tilbury Beauty, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Charlotte Tilbury Beauty and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Charlotte Tilbury Beauty that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Charlotte Tilbury Beauty
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
