Stock Assistant

Full Time (40 hours) - Fixed Term Contract (6 month)

About the Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.

About Your Role

Charlotte Tilbury Stock and Operations Manager thrives on operational excellence and ensuring our stock and operational processes are managed as smoothly as possible. They know time is of the essence and how high demand our product is for our customer. They work behind the scenes to make magic happen whether it is processing deliveries, maintaining high stockroom standards, accurate inventory management and being the ultimate store operations brand ambassador.

Responsibilities

• Own the stock ordering process from end to end working with EMEA Inventory and Supply Chain.
• Driving operational success through motivation of the team to hit KPI targets.
• Drive profit protection through highly accurate inventory management highlighting high stock volumes/slower selling lines to the business manager, ensuring a maximum of 4 weeks cover.
• Ensuring the shop floor is replenished in a way that does not impact on customer service and supports sales needs.
• Regularly reviewing stock to adapt the needs of the business where necessary.
• Effective management of out of stocks to control lost sales.
• Monitor and log the use of testers and customer returns weekly and order in accordance to needs, using X-Store to transfer stock to the relevant stock bucket.
• Providing the Global Inventory Team with detailed updates when requested.
• Monthly ordering of tools, collateral and hygiene ensuring budget is adhered to.
• Management of all deliveries ensuring these are processed accurately and in a timely manner with any discrepancies raised and followed up with Supply Chain and EMEA Inventory Team.
• Carry out regular Cycle Counts ensuring that stock on hand always matches X-Store and liaise with EMEA Inventory.
• Working and liaising with stakeholders; ensuring brand compliance with policies and procedures. For example, Health & Safety, Maintenance, VM.
• Completion and checks of all Operational administrative tasks.
• Demonstrate a good operational knowledge of the business.

About you

• Naturally creative, seeking innovative ways to over perform and deliver.
• An entrepreneurial mindset, focusing on the ‘why?’ and taking risks to reach for ‘wow’ results.
• Assertive with energy and drive to succeed.
• Strong emotional intelligence and engaging personable skills that can be adapted to suit.
• Ability to build and maintain strong relationships with your team and stakeholders.
• Acts with integrity and isn’t reluctant to hold ownership.
• Time management and prioritisation.
• Confident in operational stock controlling.
• Works with pace to meet deadlines.
• Resilient when dealing with ambiguity.
• Agile and solution orientated.

Why join us?

• We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
• Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
• Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
• You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.