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- Tasks: Lead and inspire teams to create magical customer experiences with Charlotte Tilbury products.
- Company: Join the fastest growing beauty brand on a mission to revolutionise the industry.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to our rewards platform.
- Why this job: Be part of a unique culture that empowers creativity and entrepreneurial spirit.
- Qualifications: Proven management experience in fast-paced environments like beauty or retail.
- Other info: Opportunities for growth and development through Charlotte’s Magic Academy.
The predicted salary is between 30000 - 40000 £ per year.
A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role‑model that both customers and colleagues alike admire.
As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world‑class emotional connections with our global customers and colleagues alike. Our culture is truly unique – we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally. Do you dare to dream of being part of something magical where the sky is the limit? If so – we are looking for inspirational top talent to be part of our growing magic dream.
Key Accountabilities
Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI’s and inspiring your team to deliver and be the best they can be. You will be a customer experience pioneer – customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return. You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on‑going support. You are a collaborator and an innovator – you can influence and build lasting relationships cross functionally in retail and in head office.
Your Skills and Experience
You will have proven management experience and be operating at Deputy Manager level or above. You will have a track record of delivering exceptional results from anything ranging from KPI’s to people. Ideally this will be gained from a fast‑paced environment such as beauty, retail or FMCG. You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves – and empower them to think in a limitless way. You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
What is in it for you?
You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business. The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
Our Mission 'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES' WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
Multi-Site Business Manager in Plymouth employer: Charlotte Tilbury Beauty Ltd
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site Business Manager in Plymouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, or even hit up social media. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for beauty shine through. Share your ideas on how to create magical customer experiences and demonstrate your entrepreneurial spirit. Remember, they want someone who dares to dream!
✨Tip Number 3
Be prepared to adapt! The beauty industry is fast-paced and ever-changing. Show that you can think on your feet and come up with innovative solutions. Bring examples of how you've successfully navigated change in your previous roles.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our magical team. Make sure to highlight your management experience and how you can inspire others to be their best selves. Let's make some beauty magic together!
We think you need these skills to ace Multi-Site Business Manager in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the beauty industry shine through. We want to see how much you love what you do and how you can bring that magic to our team!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Multi-Site Business Manager role. Highlight your management experience and any achievements in driving customer experience – we love a good success story!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Share your unique vision and how you plan to inspire your team.
Apply Through Our Website: For the best chance of joining our magical team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of our beauty revolution!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's products and brand ethos. Understand their mission to make everyone feel beautiful and be ready to discuss how you can contribute to that vision. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Multi-Site Business Manager, you'll need to inspire and lead your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and mentoring. Highlight your ability to create a positive environment where everyone thrives.
✨Emphasise Your Customer-Centric Approach
Charlotte Tilbury values emotional connections with customers. Be ready to share specific instances where you've gone above and beyond to enhance customer experiences. Discuss how you can turn customers into brand ambassadors through exceptional service.
✨Be Ready to Innovate
The role requires an entrepreneurial spirit and a knack for problem-solving. Think of examples where you've disrupted processes positively or introduced innovative ideas in your previous roles. This will demonstrate your ability to think outside the box and adapt to change.