At a Glance
- Tasks: Lead and inspire teams to create magical customer experiences across multiple sites.
- Company: Join the fastest growing beauty brand on a mission to revolutionise the industry.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to our rewards platform.
- Other info: Opportunities for growth and development through Charlotte’s Magic Academy.
- Why this job: Be part of a unique culture that empowers creativity and entrepreneurial spirit.
- Qualifications: Proven management experience in fast-paced environments like beauty or retail.
The predicted salary is between 30000 - 40000 € per year.
A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role‑model that both customers and colleagues alike admire.
As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world‑class emotional connections with our global customers and colleagues alike. Our culture is truly unique – we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally. Do you dare to dream of being part of something magical where the sky is the limit? If so – we are looking for inspirational top talent to be part of our growing magic dream.
Key Accountabilities
- Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI’s and inspiring your team to deliver and be the best they can be.
- You will be a customer experience pioneer – customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return.
- You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on‑going support.
- You are a collaborator and an innovator – you can influence and build lasting relationships cross functionally in retail and in head office.
Your Skills and Experience
- You will have proven management experience and be operating at Deputy Manager level or above.
- You will have a track record of delivering exceptional results from anything ranging from KPI’s to people. Ideally this will be gained from a fast‑paced environment such as beauty, retail or FMCG.
- You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves – and empower them to think in a limitless way.
- You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
What is in it for you?
- You can only be the best when you are set up to succeed – not only do we offer on the job training.
- We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
- Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business.
- The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development.
- You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation.
- We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
Our Mission
'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES' WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
Multi-Site Business Manager in Peterborough employer: Charlotte Tilbury Beauty Ltd
Charlotte Tilbury is an exceptional employer that fosters a vibrant and empowering work culture, where creativity and innovation are celebrated. As a Multi-Site Business Manager, you will have access to unique growth opportunities, including training at Charlotte's Magic Academy, and the chance to lead a passionate team in delivering unforgettable customer experiences. With exclusive product launches, generous staff discounts, and a supportive environment that encourages entrepreneurial thinking, you'll be part of a magical journey in the beauty industry.
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Business Manager in Peterborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, or even hit up social media groups. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for beauty shine through. We want to see your entrepreneurial spirit and how you can create those magical customer experiences. Be yourself and let them know why you're the perfect fit!
✨Tip Number 3
Prepare for the unexpected! Interviews can throw curveballs, so be ready to think on your feet. Brush up on your problem-solving skills and come armed with examples of how you've led teams or exceeded KPIs in the past. We love a good story!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows we’re keen and keeps us fresh in their minds. Plus, it’s a great chance to reiterate why we’re the best choice for the role!
We think you need these skills to ace Multi-Site Business Manager in Peterborough
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for beauty and customer experience shine through. We want to see how you dare to dream and how you can bring that magic to our team!
Be Authentic:Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique. Share your experiences and how they’ve shaped your entrepreneurial spirit.
Highlight Your Achievements:Make sure to showcase your past successes, especially those related to KPIs and team leadership. We love seeing how you've inspired others and driven results in fast-paced environments like beauty or retail.
Apply Through Our Website:For the best chance of joining our magical team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of something extraordinary!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's products and brand ethos. Familiarise yourself with their latest launches and understand what makes them unique in the beauty industry. This knowledge will help you connect with the interviewers and demonstrate your passion for the brand.
✨Showcase Your Leadership Skills
As a Multi-Site Business Manager, you'll need to inspire and lead your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities. Highlight specific instances where you’ve driven results and fostered a positive team environment.
✨Emphasise Your Customer-Centric Approach
Charlotte Tilbury values creating magical customer experiences. Be ready to discuss how you've gone above and beyond to ensure customer satisfaction in previous roles. Share stories that illustrate your ability to build emotional connections with customers and turn them into brand ambassadors.
✨Demonstrate Your Innovative Mindset
The role requires an entrepreneurial spirit and the ability to think outside the box. Prepare to discuss any innovative ideas or processes you've implemented in past positions. Show how you can adapt and improve existing practices to enhance the customer experience and drive business success.
