At a Glance
- Tasks: Lead a dynamic team to drive sales and create unforgettable customer experiences.
- Company: Join the revolutionary Charlotte Tilbury Beauty brand, known for its innovation and growth.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards.
- Other info: Embrace a collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant culture that empowers you to shine in the beauty industry.
- Qualifications: Retail management experience and a genuine passion for beauty are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.
About Your Role
The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it – you dare to do it.
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
About you
- Retail management experience
- A genuine passion for the beauty industry.
- Commercial acumen
- People management experience.
- Strategic planning experience
Why join us?
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
- Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets.
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Beauty Retail Assistant Manager - Drive Sales & Experience in Newcastle employer: Charlotte Tilbury Beauty Ltd
Charlotte Tilbury Beauty is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. With structured career development opportunities, exclusive product launches, and a unique rewards platform, employees are empowered to grow and succeed while delivering outstanding customer experiences. Located in the heart of Newcastle, this role offers the chance to be part of a globally renowned brand that values diversity and innovation, making it a truly rewarding place to work.
Contact Details:
Charlotte Tilbury Beauty Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Retail Assistant Manager - Drive Sales & Experience in Newcastle
✨Tip Number 1
Get to know the brand inside out! Research Charlotte Tilbury's products, values, and recent campaigns. This will not only help you in interviews but also show your genuine passion for the beauty industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for role-play scenarios during interviews. As an Assistant Business Manager, you'll need to demonstrate your customer service skills and team leadership. Practise how you'd handle different situations with customers and team members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Charlotte Tilbury family. Don’t miss out on this opportunity!
We think you need these skills to ace Beauty Retail Assistant Manager - Drive Sales & Experience in Newcastle
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working with Charlotte Tilbury products. We want to see that enthusiasm!
Highlight Your Leadership Skills:As an Assistant Business Manager, you'll be leading a team. Make sure to showcase any previous management experience and how you've motivated teams in the past. We’re looking for those who can inspire others!
Be Specific About Your Achievements:Don’t just say you’ve met targets; tell us how you did it! Use numbers and examples to illustrate your success in driving sales or improving customer experiences. We love a good success story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our Dream Team!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know Your Brand
Before the interview, dive deep into Charlotte Tilbury's history, values, and product range. Understanding the brand's ethos will help you articulate how your passion for beauty aligns with their mission to empower everyone to feel beautiful.
✨Showcase Your Sales Savvy
Prepare specific examples of how you've driven sales in previous roles. Highlight your experience with setting targets and motivating teams, as this role is all about exceeding performance indicators and creating a thriving retail environment.
✨Customer Experience is Key
Think of innovative ways you've enhanced customer experiences in the past. Be ready to discuss how you can bring that same energy to Charlotte Tilbury, ensuring every customer leaves feeling special and valued.
✨Emphasise Team Spirit
This role requires collaboration and leadership. Share instances where you've successfully coached team members or fostered a positive team culture. Show them you're not just a leader but also a team player who celebrates collective success.
