At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the innovative Charlotte Tilbury Beauty team, a global sensation in the beauty industry.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards.
- Other info: Embrace a collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant culture that empowers you to shine and grow.
- Qualifications: Retail management experience and a passion for beauty are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.
About Your Role
The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it – you dare to do it.
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
About you
- Retail management experience
- A genuine passion for the beauty industry.
- Commercial acumen
- People management experience.
- Strategic planning experience
Why join us?
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
- Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets.
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Assistant Business Manager in Newcastle employer: Charlotte Tilbury Beauty Ltd
Charlotte Tilbury Beauty is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. With structured career development opportunities, exclusive product launches, and a unique rewards platform, employees are empowered to grow and succeed while delivering outstanding customer experiences. Located in Newcastle, the role of Assistant Business Manager offers a chance to be part of a dynamic team that celebrates diversity and innovation in the beauty industry.
Contact Details:
Charlotte Tilbury Beauty Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Business Manager in Newcastle
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Charlotte Tilbury's products and values. Show us that you're not just a fan of beauty but also understand what makes our brand unique.
✨Tip Number 2
Practice your pitch! Be ready to share how your experience aligns with the role of Assistant Business Manager. We want to hear about your retail management skills and how you can drive team performance.
✨Tip Number 3
Bring your entrepreneurial spirit! Think of creative ideas or events that could boost sales and enhance customer experience. We love candidates who dare to dream big and propose innovative solutions.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your enthusiasm for the role. It shows us that you’re genuinely interested in joining our Dream Team!
We think you need these skills to ace Assistant Business Manager in Newcastle
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working with Charlotte Tilbury. We want to see that enthusiasm!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the Assistant Business Manager role. We appreciate when candidates take the time to connect their background to our values and goals.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for clarity in your communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's history, values, and product range. Understanding the brand's ethos will help you align your answers with their mission and show your genuine passion for the beauty industry.
✨Showcase Your Leadership Skills
As an Assistant Business Manager, you'll need to demonstrate your ability to motivate and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you’ve driven performance and created a positive team culture.
✨Customer Experience is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond to enhance the customer experience, as this role places a strong emphasis on exceptional service.
✨Bring Your Entrepreneurial Spirit
Charlotte Tilbury values innovative thinking. Come prepared with ideas on how you could drive sales or improve customer engagement in-store. This shows that you're not just a follower but someone who can contribute to the brand's growth.
