At a Glance
- Tasks: Lead and inspire teams to create magical customer experiences with Charlotte Tilbury products.
- Company: Join the fastest growing beauty brand on a mission to revolutionise the industry.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to our rewards platform.
- Other info: Opportunities for growth and development through Charlotte's Magic Academy.
- Why this job: Be part of a unique culture that empowers creativity and entrepreneurial spirit.
- Qualifications: Proven management experience in fast-paced environments, ideally in beauty or retail.
The predicted salary is between 30000 - 40000 € per year.
A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire.
As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with our global customers and colleagues alike. Our culture is truly unique – we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally. Do you dare to dream of being part of something magical where the sky is the limit? If so – we are looking for inspirational top talent to be part of our growing magic dream.
Key Accountabilities
Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI’s and inspiring your team to deliver and be the best they can be. You will be a customer experience pioneer – customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return. You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on-going support. You are a collaborator and an innovator – you can influence and build lasting relationships cross functionally in retail and in head office.
Your Skills and Experience
You will have proven management experience and be operating at Deputy Manager level or above. You will have a track record of delivering exceptional results from anything ranging from KPI’s to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves – and empower them to think in a limitless way. You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
What is in it for you?
You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business. The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
Our Mission ‘TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES’ WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
Multi-Site Business Manager employer: Charlotte Tilbury Beauty Ltd
Charlotte Tilbury is an exceptional employer that fosters a vibrant and empowering work culture, where creativity and innovation are celebrated. As a Multi-Site Business Manager, you will not only lead a passionate team but also have access to unique growth opportunities through Charlotte's Magic Academy, exclusive product launches, and a supportive environment that encourages entrepreneurial thinking. With a focus on personal development and a commitment to making every employee feel valued, joining our team means being part of a magical journey in the beauty industry.
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Business Manager
✨Tip Number 1
Get to know the brand inside out! Research Charlotte Tilbury's products, values, and customer experience. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the magic.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events where Charlotte Tilbury is featured. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've inspired teams in the past. Whether it’s through coaching or driving results, being able to share your experiences will demonstrate that you’re the kind of leader they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to embrace the magic of Charlotte Tilbury.
We think you need these skills to ace Multi-Site Business Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for beauty and customer experience shine through. We want to see how you dare to dream and how you can bring that magic to our team!
Be Specific About Your Experience:Highlight your management experience and any achievements in previous roles. We love numbers, so if you've exceeded KPIs or led successful teams, make sure to include those details!
Tailor Your Application:Make your application unique by tailoring it to the Multi-Site Business Manager role. Use keywords from the job description and show us how your skills align with our mission to disrupt the beauty industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this magical opportunity!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's products and values. Familiarise yourself with their latest launches and understand what makes their brand unique. This will not only show your passion but also help you connect your experience to their mission of creating magical customer experiences.
✨Showcase Your Leadership Skills
As a Multi-Site Business Manager, you'll need to inspire and lead your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and mentoring. Highlight any innovative strategies you've implemented that led to exceptional results, especially in fast-paced environments like beauty or retail.
✨Emphasise Your Customer-Centric Approach
Charlotte Tilbury is all about creating emotional connections with customers. Be ready to discuss how you've gone above and beyond to enhance customer experiences in previous roles. Share specific stories where your actions turned customers into loyal ambassadors for the brand.
✨Be Ready to Discuss Change and Innovation
The company values those who embrace change and think outside the box. Prepare to talk about times when you've adapted to new challenges or introduced innovative processes. Show them that you're not just a manager but a collaborator who can drive positive disruption in the business.
