At a Glance
- Tasks: Lead and inspire teams to create magical customer experiences across multiple sites.
- Company: Join the fastest growing beauty brand on a mission to revolutionise the industry.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to our rewards platform.
- Other info: Opportunities for growth and development through Charlotte’s Magic Academy.
- Why this job: Be part of a unique culture that empowers creativity and entrepreneurial spirit.
- Qualifications: Proven management experience in fast-paced environments like beauty or retail.
The predicted salary is between 30000 - 40000 € per year.
A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role‑model that both customers and colleagues alike admire.
As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show stopping artistry and by building world‑class emotional connections with our global customers and colleagues alike. Our culture is truly unique – we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally. Do you dare to dream of being part of something magical where the sky is the limit? If so – we are looking for inspirational top talent to be part of our growing magic dream.
Key Accountabilities
Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI’s and inspiring your team to deliver and be the best they can be. You will be a customer experience pioneer – customer service does not exist. You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return. You will be a true coach and mentor to your team. You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on‑going support. You are a collaborator and an innovator – you can influence and build lasting relationships cross functionally in retail and in head office.
Your Skills and Experience
You will have proven management experience and be operating at Deputy Manager level or above. You will have a track record of delivering exceptional results from anything ranging from KPI’s to people. Ideally this will be gained from a fast‑paced environment such as beauty, retail or FMCG. You will be a true leader – who believes their strength is as strong as that of their team. You will want to inspire your team to be the best versions of themselves – and empower them to think in a limitless way. You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
What is in it for you?
You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business. The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
Our Mission 'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES' WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
Multi-Site Business Manager in Lincoln employer: Charlotte Tilbury Beauty Ltd
Charlotte Tilbury is an exceptional employer that fosters a vibrant and empowering work culture, where creativity and innovation are celebrated. As a Multi-Site Business Manager, you will have access to unique growth opportunities, including training at Charlotte's Magic Academy, and the chance to lead a passionate team in delivering unforgettable customer experiences. With exclusive product launches, generous staff discounts, and a supportive environment that encourages entrepreneurial thinking, you'll be part of a magical journey in the beauty industry.
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Business Manager in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those who work at Charlotte Tilbury or similar brands. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the brand! When you get the chance to chat with someone from Charlotte Tilbury, make sure to express your love for their products and mission. Share your ideas on how you can contribute to creating that magical customer experience they’re all about.
✨Tip Number 3
Prepare for the interview by practising your storytelling skills. Think of examples from your past experiences that showcase your leadership, problem-solving, and customer service skills. Make it relatable and engaging – remember, they want to see the real you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our careers page for any new opportunities that pop up. We’re always looking for top talent to join our magical team!
We think you need these skills to ace Multi-Site Business Manager in Lincoln
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for beauty and customer experience shine through. We want to see how you connect with our brand and what makes you excited about the role!
Be Authentic:Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique. Share your experiences and how they’ve shaped your approach to leadership and customer service.
Highlight Your Achievements:Make sure to include specific examples of your past successes, especially those related to KPIs and team management. We love seeing how you've made a difference in previous roles and how you can bring that magic to us!
Apply Through Our Website:For the best chance of joining our magical team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of our beauty revolution!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's products and brand ethos. Familiarise yourself with their latest launches and understand what makes their customer experience unique. This knowledge will help you connect with the interviewers and demonstrate your passion for the brand.
✨Showcase Your Leadership Skills
As a Multi-Site Business Manager, you'll need to inspire and lead your team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities. Highlight specific instances where you’ve driven results and fostered a positive team culture.
✨Emphasise Your Entrepreneurial Spirit
Charlotte Tilbury values innovation and an entrepreneurial mindset. Be ready to discuss how you've approached challenges creatively in previous roles. Share ideas on how you would disrupt processes positively and drive the business forward, showcasing your ability to think outside the box.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to make quick decisions or adapt your style to meet changing circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
